“Furniture department: I hate shopping but I do love poetry. In the halls of Macy's, where furniture gleams, We wandered, lost, in search of dreams. My wife's picks awaited, yet unseen, Till Tammie Johnson, our guide, intervened. No mere saleswoman, but a beacon bright, She led us through that labyrinthine night. The sofa we sought, with cushions bound tight, She warned us wisely, with words of insight. No hourly wage, just commission's embrace, Yet Tammie's warmth lit up the space. Custom colors revealed, a saving grace, With just a wait, our desires in place. Two sofas, a love seat, ottomans tall, Under Tammie's care, we answered the call. Detailed, knowledgeable, friendly, and real, A gem in the retail world's endless wheel. So here's to Macy's, and Tammie's grace, In the furniture department's bustling race. For in her hands, we found our place, A testament to Macy's, and Tammie's embrace.”
“RE: Message we sent to Oakbrook Center Management regarding changing for parking
Monday, March 2, 2026
My wife, Pat, went to make a purchase at L.L. Bean this morning but had to park a block away because you are now charging for what used to be free parking
She texted 3 photos of the nearly empty parking lot adjacent to where she wanted to shop.
I believe you are doing your tenants a disservice.
The majority of the public will be changing their shopping habits and go elsewhere to make their purchases.
That is why we do not shop in downtown Chicago or anywhere is Chicago where they charge for street parking
Locksmiths, dry cleaners, small restaurants, novelty shops etc on Chicago streets have suffered financial loss because their customers will not pay for parking and end up shoping elsewhere
More and more people are shopping on line and charging for parking at shopping centers makes this option even more convenient and affordable
2nd Message to Oakbrook Management:
My wife did park elsewhere and walk to L.L. Bean to make a return. She said the sales staff were very unhappy about the charge for parking, the parking lot was almost vacant and they had very few customers.
My wife told them that in the future she will order on line.
After shopping she would normally have lunch with her friends at one of your restaurants but because of the parking issue decided to go elsewhere for lunch”
“Taqveem was really nice and patient and helpful. It's a great feeling when someone is helpful kind and will help you decide on a pair of shoes when you are confuse and can't make up your mind.So having a sales person like Taqveem helping you it makes a great experience! Thank you for being an awesome sales lady!!!!?”
“Ellen was super eager to greet me at the door. I heard someone tell her she was able to go on lunch but still no rush to push me out the door. She spent a lot of time with me today and made me feel important. She found the right clothes for me and was super enthusiastic and supportive. I will not be buying any of my professional clothes elsewhere. I’m sure other associates are helpful and they also seemed very friendly when I was in the store.”
“Came into town for an event that needed bright colorful clothes. The manager was amazing. She steamed our shirts, it really felt as if she went above and beyond for us.”
“David is the store manager who helped me and he is quite literally the man. I called 5 different J&M locations looking for a very specific shoe, and all of them said the Men’s Black Chelsea boot I was looking for was no longer in production. David called around for me and located the last 9.5 boot nationwide. He called me back and we were able to purchase it over the phone. Fantastic service, and a true man of his word. That is who David is. Will now proudly be a lifelong J&M customer thanks to David.”
“Loved it! Some great deals going on and the store was super organized. I am so thankful for their workers because they helped and assisted me the whole time. I will surely recommend this retail store for everyone! Prices are reasonable and there are always lots of sales and discounts.”
“I stopped by Psycho Bunny as my last shop of the day, and the experience was excellent. The staff greeted me promptly and kindly offered help with any questions. When I asked to try on a size not displayed on the floor, an associate graciously went to the back to find it. At checkout, he even brought out inventory from the back and carefully wrapped each item for me. While the prices are a bit high, you’re paying for the brand’s youthful style, quality clothing, and outstanding customer service. I’ll definitely be returning!”
“Can I just say I’ve been buying items at this Gucci store in Oak Brook now for a few years and if you want a top level service experience when you go there, please ask for Val ! I’m talking about a high-level knowledge of products service levels that should be the industry standard and communication that is second to none!
Val is truly amazing and I can’t thank her enough for everything she’s done to make my experience with Gucci the best it possibly could be!”
“Anyone ever notice how the lighting in there makes everything look so good?! It's almost unfair. Anyway, I talked to some hotties that work there to confirm if old Italian man cloths are back in fashion and they confirmed indeed. Think Charlie Sheehan style shirts but less rockabilly - more grandpa. It's a step in the right direction, but we need more Guy Fieri style cloths if anything.”
“I've had several pleasant experiences with this store. Today, after being assisted by a wonderful associate named Anita, I just had to make sure I mentioned how wonderful this store is. Anita was helpful and informative, she had a kind and sweet manner while focusing on finding me the right fit. She went above and beyond! The clothing here is priced right for the great tailoring and quality. I highly recommend trying their clothes and visiting this location. Thanks again for the great shopping experience today, Anita!”
“No issues with the store, but finding a parking spot at this Oak Brook center was a nightmare. Spent 30mins finding a spot vs a 5min quick return/exchange at the store. The staff was very helpful.”
“Largest Old Navy the wife and I have been to. My Love has some height and is on the slim side. They stock sizes she needs. As for me, I'm impressed by the large clearance section. Staff was friendly and eager to help, store was organized and busy, so I say the employees are on it!!! Fantastic experience!!!”
“I have to admit that I miss Marshall Fields, but they have done a great job modernizing this store. Moving housewares out of the basement and moving it upstairs does work. My tip is check out the discounted cloths section.”
“Love the product assortment. I sometimes shop by appointment or simply stop by and always receive an amazing service. They take time and style me when I have events to go to. George and Elizabeth both assist me and I highly recommend them both equally.”
“We visited the Lucky’s at Oakbrook Mall to get pants for my husband. The staff was extremely friendly and helpful. We were offered options for him which worked well. Our visit was enjoyable; the clothing is comfortable and reasonably priced…we will be back.”
“Just had the most wonderful experience at this store. I had just come in window shopping and was pleasantly greeted by a fine young gentleman named Zach. He was beyond helpful as I ended up leaving the store with a new suit and a few pieces to upgrade my wardrobe. If anyone else if to come here I recommend Zach for anything you need as he was very helpful and took his time to make sure I was satisfied with everything. Will make sure to keep coming back to this location!”
“Good selection, but BOY was this place packed on Black Friday. We were still able to get our kids in there to shop, but the checkout line was 30 minutes long (not a complaint against the store.) They didn’t have all the sizes we were looking for, but overall this was a good store experience.”
“Good experience at American Eagle.
The store was clean, the staff was friendly, and the clothes are very comfortable and good quality.
Prices are reasonable and there is always a nice selection.
Will definitely shop here again.”
“I was in there yesterday to send my bag out for repair. The manager went above and beyond to make sure I was Happy with my new purse. I highly recommend going there. Thank you again”
“I visited this location today and was greeted kindly by the staff. She assisted me with my exchange and went above and beyond to help me locate the parking lot. Her professionalism and willingness to help made my visit a pleasant experience.”
“I called about a week ago to put a bag on hold and I’m not sure if he told me his name but he was super friendly and got my information to put my bag on hold. He said someone will contact me when it’s ready. I really didn’t think anyone would call me back since other locations never really followed up with me. I was so surprised when I got a text before they opened on the day my bag was ready. Carter(not sure if the same person that answered my call prior) let me know my pay by link was ready for me to pay! I ordered yesterday at 9AM and my order showed up at my house today at 1045am! Thank you!! You all do great work!”
“Shout out to Isabella for her friendly service! Machines were moving very slow and I watched her time and time again interact with her customers in a personal and friendly manor. She kept the long line moving quickly while keeping the mood light while other employees scrambled with the downed system.”
“ALO YOGA in Oakbrook holds a special place in my heart, and it's easy to see why. As a former resident of The Commons across the street, my boyfriend and I found ourselves frequenting this fantastic store. Now that we've moved to Naperville, I can't help but miss our weekly visits to ALO – it truly became a cherished part of our routine.
One of the standout aspects of ALO YOGA is the incredible staff. From the moment you step foot into the store, you are greeted with genuine smiles and a warm welcome. The team at ALO is not only knowledgeable about their products but also incredibly helpful and accommodating. Whether you need assistance with finding the perfect fit or have online orders to return or exchange, they go above and beyond to ensure your needs are met. The availability of fitting rooms is a great convenience, and the staff's helpfulness adds to the overall exceptional experience.
Another reason why ALO YOGA is a go-to destination for me is their commitment to customer satisfaction. The store understands that sometimes online orders don't work out as expected, and they make the return and exchange process seamless and hassle-free. Their willingness to accommodate customers with online order returns and exchanges is truly commendable and speaks volumes about their dedication to ensuring a positive shopping experience.
The ambiance at ALO YOGA is both calming and invigorating. The store's modern and stylish interior creates an atmosphere that is both inspiring and comfortable. It's a space where you can truly immerse yourself in the world of yoga and activewear, surrounded by a wide range of high-quality products that cater to all styles and preferences.
The exceptional staff, the availability of fitting rooms, and the store's commitment to customer satisfaction make it a top-notch destination for any yoga enthusiast or activewear lover.
If you find yourself in Oakbrook or the surrounding area, I highly recommend paying a visit to ALO YOGA. You won't be disappointed.”
“**Zara - Oakbrook Center**
⭐⭐⭐⭐⭐
I had an absolutely fantastic shopping experience at the Zara in Oakbrook Center today! The store is massive and beautifully laid out, with every section feeling fresh and inviting—nothing out of place, and the staff clearly takes pride in keeping it that way. I was on the hunt for some fall essentials, and their latest collection didn't disappoint: trendy yet timeless pieces like a tailored blazer, wide-leg pants, and a cozy knit sweater, all at that unbeatable Zara price point (everything hovered around $50, which feels like such great value for the quality).
The associates were super helpful without being pushy—one even suggested perfect layering options based on my style, and checkout was a breeze with contactless payment. As a tall shopper, I also love how their jeans and tops run long and flattering—no hemming needed! If you're in the Oak Brook area, this location is a must-visit for affordable fast fashion that punches way above its weight. I'll be back soon for holiday picks. Highly recommend!
#ZaraOakbrook #FastFashionDoneRight”
“After getting an Indochino suit for a friend’s wedding, I decided to come back and buy a suit for work. I was surprised at how fast I could make an appointment and found a time slot for the next day. Brandon was extremely helpful, walking through my past purchase and how I would like to update my fit. We talked style, fabric, and all the customizations I wanted. Very pleased with my experience.”