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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“It's been a while, since I've been here. There are 3 auto parts shops, which all seem to have the same or similar business model. I also go, across the street to Advance and up the street to Auto Zone. Which one I go to depends on convenience, price and availability. I like all 3 places equally, as they are basically the same thing, in a different paper bag. ?♂️”
“Needed a tire patched before work, and they got me in right away. Very nice and respectful workers. Was in and out in a matter of minutes. Reasonably priced.
Will come again and highly recommend.”
“Went for a carbon monoxide detector battery, they knew exactly which one it was before showing her the picture. Michelle was extremely knowledgeable and very nice”
7:30AM - 9PM
20235 South La Grange Road, Frankfort
Battery Stores
“Such a great store with great service! Everyone there is so welcoming and helpful. I love that it was a woman manager. It made me feel comfortable to ask questions and she was super friendly!”
“Came into store Wed evening, 3.13.24 and nice young man ( didnt get his name, my apologies) since my older jetta died on way home from work. Even thought vehicle older, this never happened before. Gentemen was super helpful, able to read battery was at 100% and suggested faulty ground wire could be issue. Great service, very personable, need more employees like him. Thank you.”
“Price for car battery was good. It was easy to order online and pick up the same day. Sales associate was helpful and pleasant. Will go to batteries plus again for sure!”
“SCOOTER is an awesome employee and definitively contributes to the success of O'Reilly Auto Parts. I couldn't be more pleased with the level of service I received on his watch. In fact, it was so good, I won't ever be going back to the Advance Auto Parts store right next door which is where I would normally go. I have trouble installing new batteries due to their weight so I called in advance and asked if someone could install it for me in the lot. Scooter said yes, I can do that for you! When I asked Advance if they could do this, they were wishy washy about the request like it was a pain to them, and that they might not be able to do it for me depending upon a number of factors. This is why I called O'Reilly as soon as I hung up with Advance. So I asked Scooter if I could just do a curbside install if I buy the battery online in advance. He said yes, we can do that! I said great, I'll call you when I arrive and he said okay I'll come out with the new battery as soon as you pull up. So I arrived, popped the hood, and he came out with the battery and installed it with the speed and skill of a professional pit crew! Again, I thought, man did I come to the right place! It was due to Scooter's excellent customer service, willingness, skill and expediency that I told him, you have just won over a new permanent customer for your business. He thanked me and said just let me know if you need anything else in the future. The whole process took about 10 minutes MAX which was great because I was in a big hurry. Kudos to Scooter, and I hope that management rewards him properly for his quality service, because he alone brought in a new and permanent customer to O'Reilly Auto Parts! Thanks a million again Scooter! It's people like YOU that make the difference, ESPECIALLY NOWADAYS!”
“I recently went in to have a battery checked for issues and warranty inquiry. The staff,
Ozzie was my first interaction was helpful and welcoming. Ozzie explained the warranty process thoroughly…my second encounter was with Julian whom also was thorough and accommodating. All in all 5 stars and you’re lucky to have such great employees who treat your customer so well.
My warranty was still ineffectual and I received a replacement at no cost! Great warranty process!
Thank you,
Ed ?????”
“Stopped in here on a weekday morning. After 5 mins, and $200 later, I was driving home with a new battery. A little expensive but that’s ok, Interstate is quality. Allegedly, Interstate Batteries are still manufactured in the US. I recommend this business for any battery need you may have.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
7:30AM - 10PM
3305 W 115th St, Merrionette Park
Battery Stores
“Wayne at the Merrionette Park store is a great guy! I needed to change my brake light bulbs and he went out to the parking lot and did it without a problem! I will definitely go back for any other car needs I have.”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
“Great service. Went somewhere else and they told me I needed to replace the entire rear tail light assembly for $100. At O'Reilly , they helped me find the $4 bulb I actually needed. Thank you!”
“I just went for a car battery and wiper blades. I was greeted in a very welcoming way which I appreciated very much. Josh was incredible in walking me through the process of changing the car battery and wipers. He was also very honest about what I needed without focusing on making sales. He is a very honest person and very professional. I would give this location a 10/5 if I could! I highly recommend them for all of your car needs!”
7:30AM - 9PM
55 E 111th St, Chicago
Battery Stores
“I only shop with Oreilys I send my customers there because not only are there Parts warranties covered but there communication skills are outstanding Thanks oreilys ??”
“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”
“My cars battery had some corrosion and was on the verge of not starting. Heading out on a trip tomorrow, I was lucky enough to have Frank and Roman take care of this for me in a pinch! I highly recommend.”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“O’Reilly’s in Crestwood provided the best experience I think I have ever had at an auto parts store! I went in thinking something was going on with my battery or alternator, but both tested good. Long story short, needed to replace my purge solenoid. The Store Manager Billy went above and beyond and replaced it for me in the parking lot. Thank you so much again!”
“Always helpful! Great staff and clean store. The driveway to exit is always crazy you can only go west into 87th street , unless you drive around the lot by McDonalds to exit onto Harlem north . Other than that great place”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Always my go-to store for auto parts. I've always had good experiences with the quality of their parts.
If something isn't right there's no hassle exchanging or returning parts.”
“I have been using them for years. Fast and fair service for all your DC battery needs including ALL BATTERIES! connectors and chargers They also carry refurbished batteries at a discount. They have the cleanest store and storefront/grass and landscaping in this business 191st frontage. They are always friendly and get you turned around and on your way fast!”
“Phone was answered almost immediately, was put on hold for a brief moment but it is the middle of the day so I understand the high phone and walk in traffic. Regardless, my out of state commercial account was found in literal seconds, the parts I needed were ordered in less than a minute and will be picking up my parts later this afternoon.”
“Have two car batteries that i to see if they could hold a charge. Took both to O'Reilly to have them tested. Both were positive and I didn't need to replace either. All this service at NO charge.. they have my business!!”
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“Roberto was TOP TIER when it came to replacing my headlight bulbs & provided the best customer service. I initially went to the 4719 South Cottage Grove location and was told to find someone to install. And I also found out they sold me the wrong bulbs. Which is annoying; I was expecting them to sell the correct bulbs & to replace them. So I came to the Oak Forest Location and Roberto replaced with the correct bulbs & did it in 10min! A LIFESAVER! Truly Grateful!”