O'Reilly Auto Parts is a reliable destination for vehicle necessities, known for its polite and professional staff. Customers appreciate the helpfulness of employees like Tommy, who provided effective advice for a car issue during a road trip, ensuring a safe journey home. Wesley, the manager, also received positive feedback for assisting with a battery problem without pushing unnecessary purchases. Although some customers have experienced longer wait times compared to competitors, many still value the service received. One customer, unfamiliar with car repairs, found the staff, particularly Shannon, to be incredibly helpful and kind, even when managing multiple tasks. Overall, O'Reilly Auto Parts is recognized for its customer service and knowledgeable employees, making it a trusted choice for auto parts and assistance.
The Customer Service Rep Steveb was VERY knowledgeable and helpful with my issues on my 2007 Chevy Trailblazer!
September 2024
SUCH A VERY "TIMELY PLACE," FOR VEHICLE NECESSITIES. ?? COMIMG HERE SINCE THEIR "MURRAY AUTO PARTS DAYS. ?? POLITE AND PROFESSIONAL PEOPLE. ??
August 2024
I went to the store yesterday for a problem on my battery . It turns out the battery was good & I might have bought an alternator , but the manager Wesley helped me out with the loose terminals!
