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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“It's been a while, since I've been here. There are 3 auto parts shops, which all seem to have the same or similar business model. I also go, across the street to Advance and up the street to Auto Zone. Which one I go to depends on convenience, price and availability. I like all 3 places equally, as they are basically the same thing, in a different paper bag. ?♂️”
“I went to the store to replace my headlights, which should have been a simple task! The service I received was Great!! Management and his staff, worked on my car until everything is fixed!! I appreciate what they did for me and they made sure that nothing they did was installed wrong.
I can’t thank them enough for all their efforts as they made damn sure my new lights were installed perfect!!!
Please pass along my heart full Thank and give that staff a Raise!! Edmund J Horvath Jr.”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“Love this place , it’s always clean and fully stocked they have plenty of things other oreillys don’t have and the staff is always so enthusiastic and ready to help. The manager here always comes out to help me when I have a question about my vehicle, she always goes above and beyond for customer service. The staff at night always finds what I’m looking for even when I have come in fore a few complicated items, definitely recommend.”
“I've never had a problem with their batteries if anything I've gotten at 2.5 yrs out of the used until I can afford a 200-250.00 battery guys are always pleasant answers questions and always tell make sure you keep your receipt in the car just in case!!”
“Josh went above and beyond to help me get my windshield wipers on. They were a little resistant. He also helped me identify the issue with the rear wiper's fit and talked to me about the warranties.”
“Go to this O’Reilly in Hickory Hills, not the AutoZone across the street! They have better customer service, better prices, and their system works.
I went to AutoZone for a cap. I gave them my license plate and VIN…. but they couldn’t find my vehicle in their system. They asked for my make and model, which I gave, then if it was a 4 or 6 cylinder. I was pretty sure it was 6 but wasn’t definite. When I said I didn’t know, the guy helping me made a comment I considered rude: “Usually people know that information.” I didn’t feel comfortable guessing 6 if I wasn’t sure.
I went back to my Jeep to check, but couldn’t find anything to confirm it. By the time I came back, it was another guy helping me. When I returned and said 6, they found a cap matching the illustration on mine, so it was 6 cylinder. The radiator cap I needed was over $100 and wasn’t in stock at AutoZone… He had a different cap in hand and said I could get that one, but I didn’t want to buy a cap that didn’t match mine. When I asked the difference, he said…. I don’t know, they’re both caps……
Like be fr….
Anyways, I didn’t buy anything and went to O’Reilly.
Oscar at O’Reilly was helpful from the start. He has a Jeep too, so from personal knowledge, he knew it was most likely a 6 cylinder. Their system actually worked, and he confirmed it for me … plus, to double-check, he even came outside to look at it. I didn’t expect him to do that, so when I noticed O’Reilly went the extra mile while AutoZone didn’t … especially after I had to go outside several times to get my VIN and figure out the cylinder count … I really appreciated it. Oscar suggested checking it right away and explained to me why I most likely needed a new cap. He seemed very knowledgeable. Plus, the exact cap my auto shop said I needed was $55 cheaper in O’Reilly .
Oscar was great … don’t waste your time or money at AutoZone in Hickory Hills... Go to O’Reilly!”
“Dropped by to have my battery check for warranty, i was lucky to meet Alexandr, a very helpful, and polite, young man, who offered to carry my heavy battery into the store, he checked the battery, said it was beyond the warranty, he said he could try and charge it, but to be safe, i should get a new Duracell battery for my BMW, which I did, Alexander, even carried it out to my car.
Great service from Alexander, which is a hallmark, of Batteries Plus. I go the when ever I need batteries, great price, and great people to deal with. One time they delivered a battery to our company, which saved us a lot of time.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
“My mother went to the O’Reilly’s in Chicago Heights today regarding an issue that she has been having with her car. Specifically, her engine light was on, and she needed some assistance with the next steps. I don’t have the name of the woman who assisted her, but she was extremely helpful. My mom was able to get her car fixed. Everything is working properly. She purchased a part from O’Reillys and it was cheaper than what a competitor was telling her. So it was just better service overall. And I just want to thank the employee there that helped my mom today. I am extremely grateful.”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“I'm really thankful for Tony, he got me in and out real quick and was kind enough to put the new windshield wipers purchased on the windshield when it was raining outside. Thank you Tony! 11/13/2024 at 9:32pm”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Yah was extremely helpful in helping me find my output transmission seal. It was the correct part and the young man made it really easy and professional. Would recommend to coming to this store for all your needs. Thanks Yah!!”
“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
“These guys are simply amazing, very knowledgeable and patient was able to help me out with my vehicle. In less than 2 minutes identified the problem and did not waste my time. Thanks to
Sebastian and Luis five stars”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”
“Went here they gave me a replacement battery with dual terminals for a better price than a basic battery replacement, also traded my core for a lil more money off”
“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”
7:30AM - 9PM
55 E 111th St, Chicago
Battery Stores
“Darrius is the man, He was very helpful, he went above & beyond. Darrius had a great attitude, and he wouldn’t stop helping until I was satisfied. He never complained not one time.”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Sure glad I stopped in O'Reilly, in Harvey to get bulbs for my dimmer lights. James got the bulb I needed and tho they were busy, they even put the bulb in for me.. ?”
“I purchased license plates bolts after getting a ticket for a hanging plate. The young man working at this location was so kind and helpful when I told him I had no tools nor could I get down low enough to install the bolts, he took the time to help me. I will always remember him and this O’Reilly’s as a business to rely on.”
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“Needed an AC recharge. Meke helped me and I really appreciated his positive attitude and customer service.
I came back today because I came here for wipers one day and I’m sorry can’t remember the guys name who helped me then, but he was cool and a big help.
Thanks for the good service here. I will return because of how I was treated and the good service.”