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“Kara was very patient and helpful in getting the transfer from my old phone to my new phone set up. Prior to that she explained all of our options to help us decide which phone and package to choose. I have Resound hearing aids and got a Samsung 26. It took 24 hours to successfully pair up my hearing aids with the phone. Just an FYI to other Resound Hearing Aid wearers.”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“Service was amazing! Nevaeh was the one who attended me she was super patient, professional, and explained everything in a way that was easy to understand. She made the whole process smooth and stress-free, and I never felt rushed or pressured. She went above and beyond to make sure I got exactly what I needed. Verizon is lucky to have her, I highly recommend asking for Nevaeh if you want great customer service!”
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“I really enjoyed my visit with Cricket Wireless! They help me switched over and they were really patient and stuck with me through! And they helped me with signing into my apps! Thank you!”
“Jared was very easy to work with. I had many questions and he was able to answer them all . As I am not tech savvy I really appreciate employees who can do what he does and not make me feel stupid. Great customer service from beginning to end!”
“Fantastic customer service from Nelly, she was super helpful and patient, I wasn't quite sure which phone to choose but she helped me make the decision and I love my brand new phone. I will be coming back with friends and family.”
“We highly recommend ProviNET as a partner for EHR and billing transitions. Their team provided exceptional support from start to finish, working closely with both our project leaders and end users to ensure a smooth implementation. The additional guidance and responsiveness from ProviNET made what could have been a complex transition feel almost seamless. The team was knowledgeable, committed, and a true partner throughout the process. Shout out to Allen, Sue, Chris, Athena, Taj and yes Jared! Thank you all! - LifeSpire of Virginia”
“I called in the morning saying that I was out of Internet service, And a gentleman named Cornell Looked up my address to make sure T-Mobile was available where I live. I went to the store. He was very helpful very nice and I walked out with my modem for Internet and it was very easy to set up and I’m thoroughly happy!!!”
“EVERYONE SHOULD GET THEIR SERVICE THROUGH BOOST!
I HAD XFINITY FOR 7 YEARS AND AFTER 7 YEARS I HAD A SITUATION WITH THEM THAT THEY WERE NOT WILLING TO WORK WITH BECAUSE THEY HAVE A NEW UPGRADED SYSTEM THAT WILL NOT ALLOW THEM TO HELP ME ANYMORE AND BECAUSE OF THAT I WAS VERY UPSET AND I DECIDED TO MOVE MY SERVICE OVER TO BOOST MOBILE. SALEEM AND DANIEL ARE BY FAR THE BEST AND MOST PERSONABLE REPS AND THEY WILL GIVE YOU EVERYTHING YOU NEED AND TAKE CARE OF YOU I TRUST THIS PLACE AND I HAVE ALL SIX OF MY PHONES THROUGH BOOST!
THANK YOU SO MUCH SALEEM & DANIEL!”
“I really enjoyed my experience at this store, my rep Tristan made this the best customer service interaction I could ask for, and we also had fun with our time! Would definitely recommend this store and Tristan!”
“This location Chicago heights T mobile was a great experience today !! The workers are phenomenal Jackie the sales rep was amazing very patience. Cassie the manager was very patience helped out when needed .Dre was amazing this is the BEST Location highly recommended 10 stars…..”
“Man, this location really is the best. The entire staff is super cool and knowledgeable. They far exceeded what I expected from T-Mobile's customer service. I will not go to another location. I really can't say enough. Jorge helped us today and it felt like we were hanging out with family. Again though, the entire staff is really good.”
“Alex at TMobile was amazing! Literally had to start service and he went above and beyond. If you need gooooood customer service stop on in and ask for him! You won’t leave disappointed”
“Great internet and great service overall. I’ve been a client for 5+ years and have received such great care. Apps Corp has been assisting me with all my needs and more recently with some web design. I’m grateful for how helpful they’ve been and how reliable my internet is. If you’re thinking about switching providers, DO IT. You won’t be disappointed.”
“I went here for account problems. The provider was able to assist me with reestablishing the account and address the issue. I was glad to have a person who knew their job.”
“Yes, I I'm here at timt mobile in the store with Martha today.And she'll taken care of me and she have an excellent job because my bill was behind falling went on and she helped me get straight out, she really got me together because I couldn't afford to be a quarter to the dates that y'all had set up for me.But thanks to martha , she got me together , and I appreciate it so very much”
“Just yesterday I stopped here and signed on for T-Mobile's internet service. As a satisfied customer of T-Mobile's cell phone service, I decided I would probably like their internet plans as well, so I signed up. They configured the equipment for me immediately in the store, I took it home, and I started setting it up last night. Except for adding a printer to my home network, I am almost finished with everything else. I have connectivity again with the Internet, my smart TV can stream shows, and all my Roku channels are available as well. I immediately cancelled service from my other Internet service provider. I had been waiting for over a month for nonfunctioning equipment to be replaced, and then was receiving other nonfunctioning equipment! No one in their tech support could provide dependable advice, so I cancelled their service yesterday, and then went to the Palos Heights T-Mobile Store to add them as my internet service provider. Finally!
Great service at the Palos Heights store!”
10:00 AM - 6:00 PM
15896 South La Grange Road, Orland Park
Internet Service Providers
“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
“Omg Larry was amazing!!!! I lost my phone & went to another T-Mobile & they weren't able to help. I came here & although he was heading out the door, he helped me either way. He's such a life saver!!! I'll definitely always come back to him!”
“The gentleman who helped me was nice. Paid a bill and got out of there in about 10 minutes…took so long because he was on a call when I arrived, but he did acknowledge my presence, so I didn’t mind.”
“Ashley was very patient and knowledgeable she help me with my account she help me with both my tablets and she answered every question I had I will recommend this store. 10 out of 10 will go back because of her customer service”
“I am very satisfied with the excellent service at Crestwood T-Mobile store today Dec 1 2025 . I traded my phone in and the whole process was very fast and easy. The staff was helpful, professional, and made everything simple. I highly recommend them for great customer service!”
“The employees are very knowledgeable. Took their time with me. Not all Metro stores are good. This one is by far one of their best stores. Thanks for all your help.”
“I kind of think these bad experiences at this location are coming from the customer side. Whenever I go to this location, Erica, Anthony, and the others always go above and beyond to provide me with a good experience, including, staying after hours to make sure everyone was taken care of properly. Yes, they do try and "sell", but that LITERALLY their job. But, they always do it in a professional manner and exercise a level of compassion toward the customer. For lack of better terms, the crew there has some finesse. I've been here MULTIPLE times with MULTIPLE issues, and they ALWAYS make sure my problem is solved and taken care of. Quite frankly, that team deserves raises. They actually know what us customer service, a rarity in today's world.”
“This store is usually busy - but they work quickly and efficiently to get things done. Very pleasant staff and nice selection of products. My sales associate, Hill, was incredibly knowledgeable, very patient and also made excellent suggestions for products and services. I highly recommend visiting this location and ask for Hill! She's the best! Thank you for the excellent service!”
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“Autumn is a very professional and very detailed individual who has patience of Job she’s friendly and so helpful there’s not enough stars for her star performances a very pleased customer”