This Bank of America branch with a drive-thru ATM has received highly positive reviews for its excellent customer service and helpful staff. Customers appreciate the professionalism and sensitivity of employees, especially during difficult times. One reviewer praised the staff for making a personal loss easier to handle, highlighting the caring attitude of the branch manager and adviser. Others shared their satisfaction with setting up business accounts, noting that the team, including a helpful adviser and branch manager, went above and beyond by staying after hours to ensure everything was done correctly. A customer from another location was able to open both a business account and a credit card after trying several other branches, thanks to the dedication of staff members. The branch is described as large and stunning, with staff that are absolutely amazing and highly recommended. Despite some variation in experiences, many customers consider this their favorite branch, often traveling across town to visit. Overall, the team at this branch is known for providing great customer service, making banking a smooth and pleasant experience.
Excellent customer service from Rocky he went above and beyond the call for duty to make sure that I issue got resolved.
October 2022
I just wanted to comment after reading the comments...lol.. I guess everybody experience is different because this is my favorite location. I travel way cross town to come here I have two in my area, but I rather not go!
April 2022
Closed a lot of the time. I live close but have to go to the one in Alsip most of the time... inconvenient!
