Old National Bank is dedicated to providing excellent customer service and support at its Oak Lawn, IL location. The staff is described as true professionals, friendly, and helpful, making banking a comfortable experience for customers. Many reviews highlight the polite nature of the employees, who are always ready to assist with any questions. Customers appreciate the proactive approach of the bank, exemplified by a staff member who promptly addressed a dispute regarding a missing ATM withdrawal. The bank's commitment to customer care is evident, as they follow up on issues and ensure that clients feel valued and informed throughout the process. While there was one instance of a less-than-friendly interaction with a teller, this was quickly overshadowed by the outstanding service provided by other team members who demonstrated knowledge and willingness to help. Overall, Old National Bank is recognized for putting customers first and creating a welcoming atmosphere, making it a trusted choice for financial needs.
Hiram Bourne is amazing and so willing to share what he knows as it relates to banking and finances. It was the first time ever visiting the Oak Lawn branch. Thanks for the great experience.
August 2025
Never had an issue very friendly people and bankers that look out for your best interest even if it's not their bank.
May 2025
Romo the sharp dresses young man was fantastic, above ans beyond customer service! Thank you sir
