Hertz Car Rental - Oak Park - Madison HLE
Car RentalHours:
629 Madison St, Oak Park IL 60302 Hours
About Hertz Car Rental - Oak Park - Madison HLE
Hertz Car Rental - Oak Park - West Madison Street offers a wide selection of vehicles, including luxury and sports cars, SUVs, electric vehicles, vans, and trucks. Customers can book online or through the Hertz app for a convenient rental experience. The staff at this location have been praised for their exceptional service and professionalism. Despite some initial paperwork issues, the team at Hertz Oak Park displayed remarkable patience and guided customers through the rental process. Employees like Marcus and Kanesha were particularly helpful, going above and beyond to ensure a smooth experience. The rental cars were reported to be well-maintained and thoroughly cleaned, reflecting the company's commitment to customer satisfaction and safety. While one customer had a positive experience renting an electric car, they noted some issues with the car's preparation, including an unclean windshield, poorly adjusted door and window, and a low battery charge level. However, the majority of reviews praised the overall service and organization of the Hertz Oak Park location. Customers have described the staff as friendly, knowledgeable, and efficient, making Hertz Oak Park a top choice for reliable and stress-free car rentals. The location's commitment to customer service and attention to detail have earned it positive reviews from those in need of a rental car.
Most Recent Reviews
August 2024
big corporation and they don't have people to clean the cars ... the people who do the contracts in the offices do the cleaning too ... shame on them for making fun of the employees
August 2024
Dirty cars and LAZY staff. The wait time is INSANE and it would be shorter if they would have the cars cleaned already and not after a person pays because now that cuts into the customer’s schedule. If my pickup is scheduled for 10AM. I expect to be out of there by 10:10-10:15 the most. Not 30-40 mins after.
July 2024
Currently in a car. Marcus was very helpful from our call in. Kenosha was friendly and knowledgeable. Joy was pleasant and knowledgeable and took care of me.
So far so good.
More Comments(147)
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