Metro by T-Mobile is a highly recommended store known for its excellent customer service and support. Customers consistently praise the staff, particularly Amanda and Alexis, for their helpfulness and friendly demeanor. Many have had positive experiences, such as quickly purchasing devices like iPhones at great prices or receiving assistance with phone-related issues, including porting numbers. The staff takes the time to understand customer needs, ensuring they find the best options within their budget. Additionally, customers appreciate the store's willingness to go above and beyond, as seen in a situation where the owner provided a full refund, despite store policy. Overall, this location in Oak Park on North Avenue is noted for its outstanding service and commitment to customer satisfaction.
went in to inquire about some prices on an iPhone, walked out with two brand new iPhones 12's for a great price! I was in and out in less than 15 minutes and Amandas outstanding customer service made it an amazing experience, 10/10 will be recommending to my friends and family!
April 2024
Brock is very nice guy .. he give me a good deal……
March 2024
Excellent service Brock ?? friends come to this store