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“Came in today and it was a good experience. The lady was really nice and she explained really well. We got a phone for a good price and my mom is really happy. Thank you Cricket.”
“If you value good customer service go see Rob. He got me in and out in less then 10 minutes, he knows his job well. I went in the store with negative energy and his positive energy and prompt service changed that quick.”
“I had an incredible experience at CPR cell phone repair! My phone was in desperate need of repair, and they managed to fix it with impressive speed and efficiency. The service was not only fast but also top-notch. The staff was friendly, professional, and clearly knew their stuff. They kept me informed throughout the process and had my phone looking and working like new in no time. I couldn’t be happier with the results! Highly recommend CPR cell phone repair for anyone needing quick and reliable phone repairs. ??”
“I brought a phone with a broken screen. Asus horn background three. I can't even imagine how he made it. But it works. Many thanks to Tom for his skilled work. Thanks again. You are a professional.”
“Very knowledgeable, personable and professional staff! Didn’t feel scam vibe like I have experienced at other similar establishments. Seemingly trustworthy and credible. Highly recommend!”
“Sam provided amazing service and went above and beyond to fix my almost unfixable a few of my iPhone under 1 hour. The prices and service good They also have great deals on accessories and devices. I definitely will be coming back”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Central and north ave boost store gave me THE best service. They're attentive and pay close attention to you and details. Breanna thank you for your management skill I ouband your employees are the best”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“I went there to replace my phone battery. I got my phone back in 2 days! The employees were very kind and helpful. Since I went there on a hot day, they even gave me a water bottle!”
“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“Julianna Monarrez took care of me and my mom today. She did an excellent job helping us understand our new plan and even got us Apple Watches with our new iPhones! She’s very pleasant to talk and gave us a few laughs! She’s the best person I’ve talked to AT&T and deserves a raise!”
“My project to report is the replacement of a digital hard drive with a solid state one. The target here is a ten year old Mac mini. The technician had it over the weekend and returned it after five days. Data restoration was not requested nor was it done. I supplied the replacement drive. The install was successful. The data recovery I performed without his assistance. Very happy with the speed and the final price of the finished project. My thanks!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
“Fast and professional service by Bedri. I walked in thinking I was going to have to spend another $45 for a screen protector (that I just purchased two weeks ago and already destroyed ?♀️), but Bedri informed me that it would only cost me a $10 replacement fee. Amazing.”
“I Went to trade in my phone. I had service through T-Mobile and was unsatisfied with that service provider. Luis from the Waukegan branch, helped making the switch easy and hassle free. Highly recommended going to see Luis for your phone issues. He’s very knowledgeable and helpful.”
“Absolutely a pleasure being assisted by the lady associate that helped me transition from T-mobile to A&T this Sunday afternoon! She was so professional and efficient, making the whole process stress-free and seamless.I would recommend her for any of your carrier needs and even stayed late to make sure everything concluded smoothly. Thank you so much for this warm interaction!!”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“My home internet failed after the day light savings time change. The apps failed and did not allow me to report the problem. Gabriel Koyfman at the store was persistant in reaching a customer service rep while serving other customers in the store. We finally got thru to technical support and they were able to correct the issue in the office. Much thanks to Gabriel for his insistence on resolving my outage.”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“I went two days to change companies and Nico and Brenda helped me, they were very kind. I have been to different stores and the people are bitter but I did like the service and they helped me pass on my information”
“I went to solve a problem and they treated me very well. They explained everything to me and I left very satisfied. The agent who helped me is called Alejandro, I think, an excellent person.”
“Matt provided one of the best customer service experiences I’ve ever had! I came into the AT&T store in the middle of a chaotic move, last minute needing to switch to AT&T and get internet set up right away. After a failed attempt with a third-party dealer, Matt jumped in to help.
Despite the complicated situation, he was knowledgeable, patient, and incredibly proactive—at one point juggling two phones to expedite the process. Thanks to his efforts, my equipment was delivered the next day. What really stood out was his kindness and follow-up, even checking in with me on his day off to ensure the installation went smoothly.
Matt is an invaluable asset to AT&T, and I feel lucky to have had his help. Great experience!”
“I am horrible with technology. Edyta and the staff at this store are so warm and welcoming, my fears melted away the moment they helped me. Any issues that arose or questions I asked were handled politely and professionally. Could not have asked for a better experience. Thank you Edyta.”
“Great visit! I’ve been struggling with my phone and able to access my hotspot feature. Calling the regular customer service got me nowhere. About to get into some summer travel and desperately needed to see what is the issue. Thank God, I decided to stop in. Immediately greeted and worked with Alondra. She took less than 10 minutes to figure it out and worked me through the process. After months of no access, I’m good to go. Thank you. Thank you and Thank you. She’s the best. Kudos to the other staff as well. Each supporting clients and everyone was welcomed and happily assisted. Definitely would return or recommend Thai location to others.”
“I haven't been to this location in about a year. Idk if it's under new management or not, but I had much better service this time around. Excellent service all the way around.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
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“Blanca and Mallisa was very helpful in providing excellence customer service and switch us from T-Mobile to AT&T. We came in looking for a senior wearable device for her safety when alone. Blanca explained the features of the galaxy 6 watch. She then looked at existing At&T home accounts to help of set the cost of the new device.
Blanca was a pleasure to work with and has a claming friendly attitude. This and her clear explanation.”