Old Navy in Oak Park, IL offers a wide selection of clothing for the whole family, including trendy maternity wear, casual essentials, and seasonal items. Customers appreciate the helpful and friendly staff, who consistently provide good service. The store provides the convenience of online shopping with in-store pickup. However, visitors have raised concerns about parking, noting that it is difficult and that cars can be towed if parked in the lot without shopping at Old Navy. Some customers have also expressed discomfort due to perceived racial profiling, feeling that Black shoppers are unfairly followed or treated differently. Additionally, a few find it inconvenient to ask staff for items like flip flops, as they are often kept in the back and require staff assistance. Overall, while the store offers a positive shopping experience with helpful staff, issues with parking and concerns about racial profiling have been noted by some customers.
IG all our kids wear the same size cause they’re consistently out of stock.
January 2025
The staff at this location are really patient, helpful, and nice. But I feel like there could be more product variety here. The location by the hip mall on harlem has so much more product variety. Great staff, just want more variety without having to go far.
September 2024
I got what I came for but i wish I didn’t have to interact with someone to ask for flip flops. As silly as it sounds, I don’t like having to ask for something I’m looking for because it’s for some reason always “in the back?”
