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“Alonzo left us speechless with his friendly service and welcoming atmosphere when solving a problem for us regarding our bill that another store had messed up, he also was able to get us a even lower price even with purchasing new phones!! Always coming to this store from now on to work specifically with Alonzo.”
“Decided to get a new phone. Went with the galaxy s21. They told me it was out of stock and would ship on August 6th. A few days later, I got a notice that the phone had been shipped. The staff at the store were friendly and courteous and made the switch neatly effortless.”
“It was time to get a new phone, 6 years plus, taking longer to charge and slow, and happen to stumble on this excellent Verizon store in Glen Ellyn on Roosevelt rd. next to Chase bank.
Couldn't be more happier with Jon helping me out.
Jon was very knowledgeable and answered all my questions patiently.
Having an older phone with heavy use, during data transfer, my messages didn't transfer first try.
Jon was not fazed but determined to get my messages transfered.
It took a solid hour but he never gave up.
Completely successful! Completely amazed!
I also noticed during the first transfer, it got busy in the store.
Never with a look of rushed, he bounced around helping each customer, solving problems, making sales with patients and ease.
This is the Verizon store you want to do business with and no doubt, if you get Jon to assist you, you will be fully appreciated and satisfied.
And don't wait as long as I did to shop at this store...”
“Best phone repair shop in town, I had my phone cracked and not working properly the guy was trying to get fixed on other phone shop but couldn’t get fixed
But Sam from xpress repair get it done in 30 minutes very happy with the service and price.
Definitely I will recommend to anyone who has the issues with the phone
Once again thank you Sam”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“Faviola was so pleasant and helpful to work with. I truly felt like she was striving to obtain the most cost-efficient option for me and really cared about making my transition to a new phone as smooth and efficient as possible !”
“10/10 great service, I came in with a broken tablet & gave a reasonable price to get it fixed. They called me when it was ready & proceeded with payment. I would recommend anyone to come here. I could say I was a satisfied customer!”
“This store deserves 5/5. Truly so helpful in a very genuine way. I came in dealing with a stressful financial situation from another carrier. Leo helped me understand so many things, helped me see all the options I had and took the time to explain the entire process to me with continuous written and verbal communication so nothing would be missed. The supervisor came and explained it as well so I would not be blindsided by anything. Truly a beautiful connection I had with them. It's so important to feel welcomed and understood when trying to make a purchase this big. I really appreciated all the help provided. They communicated about all the updates even after the day of the purchase. They were extremely patient with the rest of my family as well.”
“Alex made my store visit and upgrade to my phone very easy. He was knowledgeable & provided me with all the information to make good, economical choices. I would highly recommend this store and Alex!”
“I moved to the area ten years ago
I always do business with this cricket store. Joann whom I just recently met
Very professional and knowledgeable of the products. Good store
I recommend. P.s. I have been a cricket customer for 26 years. Keep up the good service”
“Luis has a great personality and crushed it yesterday. He was working alone and you could tell he was working his tail off. People just kept coming in and he greeted everyone, juggled what he could while phones were loading and such, and cracked jokes along the way. He never looked stressed even after he had to call fraud department for my partner, help setup both our phones, and even add screen protectors for us. 12/10 service!”
“I have an iPhone 12 Pro and had previously had a protective lens cover replaced on the back of the phone by this shop. I noticed today that it had fallen out and brought it back to the store.They replaced it without question or cost within five minutes. I really appreciate their level of care.”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Dua I can't thank you enough for your helps today my phone with t mobile got hacked I changed my service and this girl patiently helped me to setup everything new soo sooooo helpful God bless you girl”
“I'm seriously impressed with the service! My son completely smashed his iPhone screen the screen was so badly damaged that you couldn't even see anything on it. I honestly didn't think it could be fixed, but they worked their magic and repaired the phone same-day.
The phone looks brand new and works perfectly. The service was fast, professional and exceeded my expectations. I couldn't be happier with the results. Highly recommend this place to anyone who needs a phone repaired.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“Really glad I came to the store today ! I was greeted at the door by Ameer. He sat with me and answered all my questions about my new phone and got me a great deal on a new tablet. He was so patient and a real expert 5/5 stars i highly recommend this location.”
“It was an optimum customer service experience. The staff are experts in their field. I have complete confidence in their professional skills! This place is the best.”
“I went to the store today and the person who attended me was Naomi, she was a very helpful,kind and humorous person while attending me and I would come back to this store even though I don't live close? every customer service should be the same from what I experienced!”
“I went into the store on a Saturday evening and Oscar and the young gentleman who was there were EXCEPTIONAL! From the second I walked in the store was welcoming, clean, and they attended to my needs and my son walked away with a new phone.
I was only there a short time but Oscar really related to me and my family quickly and helped us get exactly what we needed. I don’t live near this store but I will make a trip just to get help here. These guys need all the praise and a raise lol!”
“Raphael was nice, knowledgeable, and very quick for my battery replacement. Very good pricing and I’ve never had a bad experience from this shop. Great employee and business”
“Today I decided to switch from metro to boost because my signal with metro and TMobile DOES NOT WORK when I was with Boost it always worked for me, they have very good service and prices.”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“I was duped by a different ATT store. Richard at this store was AMAZING and was able to undo most of what the other store did. He was quick, polite and efficient.”
“Sales Representative (Erick)
Great guy, I went in with anything/everything I knew about current deals, sales, and promotions. He gave me an awesome trade in-value on the S22 in exchange for the S26 Ultra.
Walked me through every promotion, and offer available and even those that are in-store specific.
Walked out with a nice new phone, great deal in the screen protector, and case. Even saved me 15bucks a month on my Single Phone service. The deal would have been even better if I added the Home Internet Service.
As of now, if Erick is not the sales representative when I walk-in , I will most likely wait for a day that he is on shift or available to help me with anything I need.
I also had bad gas at the time, and he handled it very professionally ... 😆
Great guy, awesome Representative 👌”
“Extremely good experience with Daniel at this location he is the reason we switched from t mobile to Verizon he helped everything we needed and ready to help
Go to
Your town Verizon and I am sure you will get same customer service”
“Yvette was very helpful and patient we gota free upgrade and she helped us transfer all of our information to our new devices she answered all our questions and reassured us we wouldn't loose any information”
“Siomara is very helpful, customer services friendly, has a passion for what she does I see how she takes care of her customer with a customer first friendly smile as she greets and interacts with the customer.”
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“Amir p is not only the sales person.
The experience what I have today its
Above and beyond 7 stars this gentleman
Have great knowledge 👌”