“This guy know how to give a great diagnostic for issues on any device. He can even replace a phone screen on the same day!!Plus He offers great deals on new cases and screen protectors or any accessory you can think for your phone or tablet.”
“Came in to get my phone screen fixed. Apart from doing a great job, Paul fixed an issue that another company created. Finished in a timely manner, would definitely recommend.”
10AM - 7PM
6238 Main St, Downers Grove“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
10AM - 6PM
719 Roosevelt Rd, Glen Ellyn“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
“George at your Elk Grove Verizon Store was an excellent representative for your company. He provided us with outstanding customer service. Not only was he very knowledgeable but also demonstrated professionalism. Both my husband & I upgraded our iPhones to the iPhone 15. We couldn’t have been more pleased with the service we received.”
“Patrice and Ninfa S addressed my problem and helped me find a solution for my iPhone in record time. I appreciate their thorough assessment and problem solving skills.”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“Julio & Alejandra were ABSOLUTELY amazing. Definitely had one of the smoothest transitions in wireless service ever, for anyone looking to switch over and have a delightful transition please seek them out! God bless!”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
“Recommend this store I have worked here and must say they are very helpful and I go be on to help anybody that walks in . Any Questions come on in they will help you . I no longer going to work here . Not because they treat me bad but because I changed major. I recommend this store in stone park.”
9AM - 7PM
34 E 1st St, Hinsdale“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”
“My mom needed help dealing with pop-up ads and Henry was very helpful in making sure all virus causing apps and files were deleted and gave advice on follow up actions to keep your phone safe. I would recommend this store to anyone who needs help with virus protection.”
10AM - 7PM
2210 N Main St, Wheaton“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“I WENT TO THE STORE IN MELROSE PARK, IL TO UPGRADE MY IPHONE 11 TO AN IPHONE 14 AND EMPLOYEE MARIELENA R DID AN EXCELLENT JOB TAKING CARE OF ME SHE WAS QUICK AND HELPFUL I REALLY APPRECIATED HER CUSTOMER SERVICE SKILLS I WILL RECOMMEND PPL TO THAT STORE AND I GIVE HER SERVICE A 10+ THANK YOU ❤️”
10AM - 7PM
733 N Mill Rd, Addison“Danny at Advanced Tech was great! He was able to fix my screen in 15 minutes. Pricing is very affordable, and his customer service is top notch.I highly recommend Danny at Advanced Tech! Thank you, Danny!!”
10AM - 8PM
1999 75th St, Woodridge“Went into get my daughter a iPhone for her birthday and akhil was wonderful in helping me out way to keep him wonderful experience and it was easy he was very patient”
“Went into the store to get info for new phone. Eric Reyes was fabulous. Was very informative and since we are older people he really explained every slowly and clearlyBest consultant ever.”
“We had a pleasant and expedited experience with Josh. He was patient, detailed and pleasant. He understood our needs and steered us in the direction that’s most beneficial”
“The guys who helped me were incredibly friendly, really cool, and resolved a pretty complicated issue very quickly. They worked hard and fast and were super polite. Not too often I post reviews but felt like this place (and these employees) deserved it”
“I came in to pay my bill earlier today. The young lady Amanda that worked there was very helpful and friendly. She was very patient with me and took the time to actually listen to what I wanted/needed. I didn't feel rushed at all, and she answered every question I had. She showed me some different phones and accessories for my upgrade. If anyone decides to go here, I'd definitely ask for Amanda!”
10AM - 7PM
229 S Roselle Rd, Schaumburg“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
“I bought my first iPhone at 18 here and have been with them, upgrading them and keeping the same quality service ever since. Great people I’m this store always hooking it up with deals.”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
10AM - 6PM
6818 Kingery Hwy Suite 300, Darien“Amir was so helpful and kind! He was able to fix our Xbox within 5 minutes! Very efficient , definitely recommend anyone to come in to get their devices fixed! We are very happy and will come again if we have any other device problems!”
“Vanessa G. did such an amazing job. She came up with quick and effective solutions. I was in a rush, and she did such a great job in such a short time, all while being very positive and helpful! 5/5 recommended!”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
“When I went to the store on Wednesday I was greeted by Zayra, she was super nice ,polite and very helpful. It is so nice when you encounter a young person so professional,caring and knowledgeable. Super nice girl !”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“Jesse's the best! Been there twice for new screens and saved in my estimation $1,600 by NOT getting a new phone. Twice!Very happy. Like having a new phone, for real! Thanks again, Jesse!”