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March 2022 by SER Rich
Best Bank in USA ??......USA ??My family has used this bank for 45 years........Northern Trust Bank.........ya'll dA BOSSSuzy RichRich Harvest FarmsSugar Grove Illinois
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January 2022 by James “B.E.T.” Butler
I just rated one star so that I could write a review. I echo the last remark left on here this bank is terrible with customer service I don't recommend it too anybody I'm trying to get proof of payment and the customer service rep hung up on me and my bank three times That's beyond ridiculous what kind of business are you guys running that's the most unprofessional act you can do is hang on up in someones face I don't believe that I called back three separate times and they hung up on all three something has to be done about that ? I asked to speak to the manager and she never made it to the phone you guys are the worst . I wouldn't recommend no one to this bank!!! Thumbs ?
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September 2021 by Gregory Miklitsch
This bank has the worst customer service I've ever dealt with they asked for three forms of ID to cash a check that's insane. Then tried to place the check into my own account and the bank denied it on their end. This bank is a most horrible as bank I do not recommend using it to anybody. And the manager was very rude and there customer service is horrible the manger told me I wasn't allowed back because I told her it's insane to have three forms of ID.
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November 2019 by P Vm
Was told I needed two forms of government issued I'd to cash check even though check was drawn on acct my company has with them and I had my company documentation. I asked for a copy of this policy and then they told me they don't have a formal policy, it was just a email procedure distributed out. That's BS.
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March 2018 by Cyndi Prevost
I had a check stolen and cashed at this bank and they would not do anything to help the situation.