Old Second National Bank - Oakbrook Terrace Branch has a long-standing history of serving the Chicago area, focusing on the growth and evolution of the local community. With over 150 years of experience, the bank remains committed to providing a better banking experience, backed by a strong sense of financial responsibility and a caring approach. Customers appreciate the bank’s customer-centric attitude, straightforward fee policies, and fair treatment. The staff at the Oakbrook Terrace branch is known for being friendly, efficient, and attentive. Many clients highlight the helpfulness and kindness of team members such as Alicia Mui, who is praised for her attentiveness and patience, especially in complex situations like closing accounts. Employees like Dan are recognized for their helpfulness and genuine care, often going above and beyond to resolve issues. The overall atmosphere at the branch is welcoming, with staff members greeting customers with smiles and making them feel valued. Whether for personal or business banking, customers trust Old Second for its consistent excellent service and friendly environment. The bank’s longstanding tradition of putting customers first continues to make it a reliable and approachable choice in the Chicago area.
Alicia was wonderful. Very helpful and informative!
February 2026
I’ve only been banking with Old Second for a short while now, but the customer service is second to none! Everyone is so friendly and helpful, especially the branch manager, Valerie! Big banks have nothing on Old Second!
May 2025
Alicia was great when opening my business account. Very efficient and friendly.
