Auffenberg Kia is an excellent dealership known for providing great service and a great experience overall. The sales staff is fully transparent, very kind, and helpful, taking time to find cars that fit customer parameters and ensure a fair experience. The finance experts are down-to-earth and work with customers to reach a deal on their terms. The entire service team is prompt, courteous, and provides excellent service. They perform required work quickly, assist with issues, and maintain great communication to ensure customers are happy. Staff members are described as very friendly, patient, and helpful, listening to customer needs and working hard to resolve any problems. The dealership also offers complimentary services like a free car wash. Customers report a positive, trustworthy process from purchase through ongoing service and return visits.