Newbold Toyota is known for providing a positive and friendly experience for customers throughout O'Fallon and nearby areas. Customers appreciate the wide selection of dependable, family-friendly Toyota models like the Highlander, RAV4, Corolla, Tacoma, and Sienna. Many reviews highlight the helpful and patient staff, especially salespeople who take the time to answer questions and explain features clearly. Customers frequently mention the smooth and fast paperwork process, making their visits stress-free. Sales staff are described as knowledgeable, polite, and understanding, with some clients noting their patience with older buyers or those unfamiliar with technology. Post-sale follow-up and assistance are also praised, with staff often checking in after purchases to ensure customers feel confident with their new vehicles. Overall, Newbold Toyota aims to be the go-to place for Toyota drivers needing reliable cars, no-stress financing, and quality service. Customers leave satisfied with their experience, recommending the dealership for its friendly staff, excellent customer service, and a wide range of vehicles that meet their automotive needs.
We dealt with Adam Weigand and greatly appreciated his patience with us as we test drove a car we ended up not liking/getting. He was polite and approachable. We hope to be back in contact with him again when the right car comes around.
November 2025
Stefan did a great job for us. He even followed up with us after purchase of our new RAV 4. He explained the brake function, and the screen functions which, as older people are not so easy to navigate. He was patient and helpful. Thank you
October 2025
Stefan made the entire process super easy and enjoyable! He is super professional and knowledgeable and made the entire process stress free. Will definitely be back for all of my future purchases.
