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August 2024 by Esperanza Nabor
Terrible service. The nurses and staff don’t seem to care when patients are complaining about being in pain or say they’re being dramatic. Zero empathy.
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July 2024 by Taylor Flores
One of the worst ER’s in the area. Avoid at all costs.
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June 2024 by Jessica Leake-Covington
Terrible. I wouldn’t send my dog here.
UPDATE: on this same visit I asked to speak to the hospital administrator ASAP. I was directed to the hospital patient advocate, who with in minutes was in my husband ER room. Within in minutes we had answers. If you are there and need someone ask for the patient advocate and Tynesha with that department bedside manners are wonderful.
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May 2024 by B C
Trash.
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May 2024 by Londyn
I didn’t want to give them one star!! This emergency room is horrible!!!! Staff just sits at the nurses station and gossip. You will be waiting FOREVER!!! If you need to go to the emergency room don’t go here!!
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May 2024 by Dajah Jai
If you go, be prepared to wait 4+ hours in the waiting room alone. And they don’t even try to act like they care about you or want you to get better. I’m so sad to have to be giving birth here.
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April 2024 by Kate Cummings
The last experience was not so great (my husband received a misdiagnosis) but my experience was different. I went in at about 330AM on 2/14 with swelling & pain on the right sight of my head and couldn't open my jaw or swallow. They did an EKG right away as my heart rate was concerning. 5 minutes after that, they took me back and explained that they would do a CT and then hook me up to an IV and get me some pain meds. The CT was completed and I was hooked up to an IV so I could get fluids and pain meds. They then did swabs and checked for sepsis while swabbing they said the plan was to have me admitted. Eventually the doc that read the CT came in and explained that I would be admitted but that he was having me transferred to Loyola as that was the only hospital he could find that had an ENT specialist that would accept me and an open bed. They arranged for my transfer. The rest will be for Loyola review.
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March 2024 by gustave Wandland
Martha Wandland in 2503 2nd floor the first day in her room was great but tonight was terrible mom did not eat dinner and she sleeps a lot more than at home she's 88 in a month. March 6th The nurse told me she getting fed but the ivy machines are off. She ate nothing for dinner. Sals bury steak soup milk and juice I tried to get a nurse to turn on the ivy It's not dripping or lit so it's off.
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March 2024 by victor valdez
I had to leave this facility for the second time in 3 days this is a place that gives absolutely two dumps about your care I was brought in Via ambulance today and guess where I wind up and I wind up sitting in the waiting room with a possible heart attack the baby next to me has been screaming nonstop for 2 hours on Saturday he's aspirating on the formula and do you think any of the medical professionals would even lift their head up to look? Absolutely not. On their worst day the Old Saint James out did this facility buy a thousand period this is definitely the hospital you go to if you want to die and as I'm being strolled into the emergency department there are no less than 11 nurses with their backs turned to the computer chatting with one another and one giving hugs and kisses to the other one while I'm possibly dying. Mr male Mexican nurse let's hope you get your hook up tonight cuz this is the third time I've seen you doing this. I can 100% tell you this I will never go back to that butcher shop ever I'll die at home before I go back there again
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January 2024 by Samuel M
Everything about this hospital is a mess.
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January 2024 by Shaqqira Williams
Been here since 7:30pm it is about to be 3am. They took me in back just to wait some more. 5 hr in waiting room 2 hrs in the back.
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December 2023 by Maria Calhoun
This Hospital Honestly Needs To Be Shut Down Or Needs New Staff Because Ain’t No Way People Should Get Treated Like This Or No One Can’t Answer The Phone And When They Do They Hang Up It’s Very Unprofessional. I’m Trying To Call Before I Make My Way There So I Don’t Waste My Time I’m Not Going Here Anymore.
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December 2023 by Hallie Bell
When I went there for something serious because I accidentally mistaken nail glue for eye drops and they had me waiting there for 9 hours until I was seen and taken care of when I asked for something for the pain I was ignored
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November 2023 by Mirrow Imagelaw
The ER was entirely slow and careless . Giving me insulin when I am Not diabetic. I had written the ER admin never to get a response because of how poorly I was treated. Later to find out from a collection department I was being charged for a medication I never needed.
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November 2023 by Lauren Harmon-Pendleton
Please advocate for yourself and your family members! This emergency room is beyond horrible!!!! If Kelly is the charge nurse, there is a great chance of death at this place. She is horrible, racist, incredibly rude and condescending. My family member came in with obvious symptoms of a stroke… Ray Charles could see that. Sat in the waiting room for over three hours until a CT was done… well guess what… it was a stroke and bleed. These naturally born idiots never ruled out stroke even though she had all the signs of one. I’m still livid. I’m sure that there are people who have died that could’ve been saved here. Please be state and advocate for yourself and family. I would not recommend this place to Satan. Kelly, I don’t see how you sleep at night. You’re a horrible nurse!