Budget Car Rental
Car RentalHours:
7412 W 159th St, Orland Park IL 60462 Hours
About Budget Car Rental
Budget Car Rental offers a convenient and customer-friendly experience. Many reviewers highlight the awesome customer service and the great deals available on a wide selection of cars and SUVs. The rental process is described as easy, fast, and seamless, with staff members being friendly and professional. Customers appreciate the well-maintained and new vehicles, making their journeys more enjoyable. Some experiences with the management have been mixed. While most staff receive praise, there are mentions of a lack of after-hours key drop-off and concerns about the handling of certain situations by the branch manager. One reviewer specifically noted a negative interaction but emphasized the positive service provided by a particular employee, showcasing the dedication of some team members. Parking is noted to be a concern, with clear signs about overnight parking, but many found alternative parking nearby without issues. Overall, Budget Car Rental is recognized for its great customer service, ample vehicle choices, and the professionalism of its staff, although some improvements in management and procedures could enhance the overall experience.
Most Recent Reviews
June 2026
Arianna was sooo nice at your Orland Park rental store I wish every where I went the receptionist was like that she never stop smiling and that made me smile. Thank you Arianna you made my day a little better with your kindness
June 2026
Arianna and Douglas are amazing. They're always willing to help and they take their time you never feel rushed. Excellent customer service skills.
May 2026
Love the company when we had a problem with the truck they switch out the truck really easy no wait time very helpful nice and overall I will keep coming back to rent a vehicle keep up the good job budget stores and everyone that help with customers service was nice too
More Comments(152)
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