Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand with over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers have generally positive experiences at Macy's, with the Orland Park, Illinois location receiving praise for its enthusiastic and professional staff. The store is described as bigger, cleaner, and having a better selection than other locations. Shoppers have also found good sales and a better experience in the Backstage section. However, some customers have noted that the bathrooms could use more frequent cleaning.
I had trouble with ordering a item called customer service they said reorder it I tried it didn't go through went to physical store they are out of the item.
January 2026
Clean ladies dressing room area. Very organized last chance clearance racks. Staff hard working, friendly and kind. Dressing room very outdated and all doors did not lock. Large selection of dresses.
January 2026
I received great customer service. One of the staff members in the makeup department was extremely helpful to me.
