REI
Hours:
15515 S 95th Ave, Orland Park IL 60462 Hours
About REI
REI is a highly regarded outdoor retail store known for its quality gear and exceptional customer service. The staff is described as personable, professional, and knowledgeable, making customers feel welcome and appreciated. Many reviews highlight employees who go above and beyond, such as assisting with returns, providing product demonstrations, and even offering personal equipment to customers in need. The store is well-organized and clean, enhancing the shopping experience. Customers appreciate the wide selection of outdoor gear, including waterproof insulated jackets and inflatable paddle boards. The bike shop staff is noted for their expertise and willingness to explain the details of bike assembly. Overall, REI is recommended for both outdoor enthusiasts and those seeking advice on adventures, with a commitment to customer satisfaction and a strong community focus.
Most Recent Reviews
August 2025
Great store and Co-op! Very personable and professional staff. Highly recommended if you need outdoor gear or just advice about where to go on an adventure.
April 2025
I had a hard time finding the right jacket size and had to order different sizes online since they were not available in the stores. The manager, Georgia was professional and kind when. I had to return most of the jackets. Will definitely buy from them again. REI is alsi one of the few stores that sells waterproof insulated...
read full commentMarch 2025
The guys in the bike shop do great work and take the time to explain the what, why and how of what was involved in this new bike assembly today.
More Comments(78)
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