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March 2025 by Bree Thee
I bought my home security box back and the dummy disconnected all my Internet phone and mobile service . I came in on 02/17/2025 time 3.02 pm serial number 9404ec9126c. Turn my services back on asap
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March 2025 by Leo Cook
In and out
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February 2025 by T. A. Jackson
Absolutely terrible service. For the past three weeks or so I’ve had to reach out to Comcast numerous times in an effort to assist my elderly mother with her Comcast service issues. These people are horrible. They have phone numbers for you to call, but they don’t wanna talk to you at all. They use virtual assistants that cannot understand what you’re saying if you’re not speaking to one of their pre-programmed list of issues. When you finally get a live agent, that contact won’t be by phone. Instead, you have to “chat” with the person on the Internet which is equivalent to having a long and drawn out conversation with someone by text messaging. Incredibly frustrating.
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February 2025 by rory gallager
Very polite staff
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February 2025 by Marky Mark
Staff is bad at communicating requirements for promos and will scroll you passed terms & conditions. When bundling with mobile, bills can be confusing and it's easy to miss if something has gone wrong till it's too late—almost seems intentional by corporate to bait & switch.
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February 2025 by deep thought
The best customer service center in the area. Happy to resolve the billing issues for us. However, parking for elderly customers that can't walk very far is a problem. It appears to be poorly designed by the development company. And did not appear to have any handicap parking at the front of the building.
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January 2025 by Adriana Nevarez
HORRIBLE HORRIBLE SERVICE! We arrived at this location and the girl in the back with the huge fake eyelashes was shouting and fighting with a couple, to our luck she calls our name. We walk over to her desk she just looks us nothing…not even how can I help you. We asked questions and she would refer us to our bill…..she was soooo rude. Worst experience ever uneducated, inexperienced, and unprofessional employees. Worst experience ever. PRICES HAVE INCREASED AND RUDE UNPROFESSIONAL CUSTOMER SERVICE.
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January 2025 by Lisa Augustyniak
It was ok I went in I was taken care of I left end of story
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January 2025 by Scott Sochacki
Terrible company, worse store
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December 2024 by Manish Patel
I have very bad experience this store I was go there transfer my account my new address the make a mistake the update wrong address 😞😞
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December 2024 by Leo Itani
Bad service
Should be out of business
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November 2024 by Z C
Their jobs are 100% replaceable by the internet since all they can do is refer you to do it yourself on the website.
Lazy
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November 2024 by Pumpkin
made an appointment for service issues for the day, had it confirmed by email and got a text reminder this morning. show up for said appointment and the store is dark with a sign that says they’re closed due to a power outage. wasted the trip out to the store. I haven’t had Internet for a month despite multiple attempts to get assistance and can’t get any help online or in person. horrible customer service.
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November 2024 by F S
I was told that I could pick up X Fi Pods at this store by customer support. I go to the store and that apparently isn’t the case. I waited for 30min while one employee placed an order for them via customer support yet I don’t have a confirmation number. I observed multiple employees laughing and playing on their phone. Completely unprofessional. Thanks for nothing, I’ll be contacting the BBB.
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November 2024 by Robert Kalinowski
Good place. Got what I came for. They gave me the deal to lower my monthly bill, which is always nice
