The Xfinity Store in Orland Park provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security, where customers can also make payments or handle equipment. Experiences at different store locations can vary significantly, with one described as pleasant, simple, easy, and quick, while another is noted as confusing, slow, and a mess to be avoided. At the Orland Park store, waiting times can be long, but making an appointment helps get service quicker. The staff is consistently noted as polite, nice, super helpful, and knowledgeable. Associates are praised for being patient, kind, efficient, and cheerful, providing excellent assistance without rush or judgment, especially with tasks like transferring phone data and troubleshooting issues. The store's assistant manager is also highlighted as eager to help with scheduling. Customers strongly recommend visiting the store for service rather than calling customer service.
Amazingly fast and professional service from Myla today! I was in and out in 5 minutes!
June 2026
I've been to this store twice. Each time it was the perfect customer experience. Very friendly and knowledgeable staff. Whenever I need to exchange Xfinity equipment, I drive out of my way to this location because they offer the best service.
June 2026
I was helped by Anthony he was very knowledgeable. He said I might get a survey, but since I didn't get one, I decided to post here. I appreciate the time he took to make sure I understood everything when renewing my plan. He was even able to help me save money by switching over my mobile from Atnt. 10/10
