Firestone Complete Auto Care in Oswego, IL has earned a strong reputation for reliable, friendly, and professional auto care. Customers appreciate the staff’s kindness, patience, and willingness to help, even when short-staffed. One customer highlighted how Jacob went above and beyond by helping remove rusted license plate bolts and installing new ones, demonstrating excellent service and professionalism. Jacob also accurately diagnosed vehicle issues and offered helpful recommendations to save money, earning repeat visits. Chuck is praised for getting customers in quickly at reasonable prices and for his pleasant personality. Many reviews mention the staff's patience and kindness, making customers feel valued and well taken care of. The shop provides a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs, catering to all vehicle makes and models. Customers also appreciate the convenience of scheduling appointments online. Overall, Firestone Oswego is considered the best shop for auto inspections and repairs, known for stellar service, affordability, and caring staff that help keep vehicles running smoothly.
