{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10AM - 7:30PM
2950 Walter Payton Memorial Hwy, Oswego
Mattress Stores
“Five-Star Review for Jessica's Outstanding Customer Service
I had the absolute pleasure of working with Jessica, and I can't speak highly enough of the experience. From the moment our interaction began, Jessica displayed a level of professionalism, warmth, and dedication that truly set her apart.
She was not only incredibly knowledgeable and efficient, but she also made me feel genuinely valued as a customer. Jessica listened carefully, addressed every concern with patience, and went above and beyond to ensure everything was resolved quickly and thoroughly. It’s rare to come across someone who combines such exceptional customer service skills with genuine care and empathy.
Thanks to Jessica, what could have been a frustrating experience turned into a smooth, even enjoyable process. She is a true asset to the team, and I hope her hard work and amazing attitude are recognized and appreciated.”
“Went in looking to try some of the mattresses I've seen online. Patrick and Parker(i think) both helped on my multiple visits and eventually I settled on a bear mattress and an adjustable base. Patrick allowed me to have it delivered there as I was moving and even helped load it up when I picked it up. 10 days in and having great sleep. Thanks!”
“My wife and I needed a new mattress and when we walked into the store we really didn't know what we were looking for. Luckily Gus was there to walk us around the options. He explained the differences in mattresses and didn't try to push us into one brand or another. I feel like he made it a point to ask us what we needed, not what he needed to sell. In the end, we walked out very happy and our delivery set. Thanks Gus.”
“Highly recommend mattress by appointment Plainfield. Michele was extremely knowledgeable and informative she had several comfortable mattresses to choose from. Michele made the process comfortable without pressuring, and guiding me into my mattress, it’s only been a few days but I am happy with my choice thanks again Michele.”
“We bought our couch from Hometown Furniture a year ago. The owners were so helpful, explaining options and prices. They were so patient while we made decisions and made sure we had the right measurements for each, not pushy at all like your bigger furniture chains. More recently, a cushion had a tear, and Hometown facilitated the outreach to the manufacturer for the replacement covering. I am so thankful for the hometown store they are. Definitely recommend if you are looking for new furniture!”
“Eden was amazing! She did a great job of giving us pricing and breaking it all down for us in great detail! I will definitely be going back to see her in a few weeks for our second room. Thank you Eden for making this a great experience for us.”
“Communication was smooth and they were very friendly. They came 3 hours away and set up the bed within 30 minutes. Very affordable as well! I would highly recommend them for anyone who is looking for furniture.”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
“I moved from Chicago to NY recently and my movers incorrectly assembled my bed causing it to break immediately when I sat down on it. I called Baxton to ask about a bed I had purchased from them over 3 years ago so I could purchase the correct parts to repair my bed. I spoke to Ali who was incredibly kind and helpful, going as far as to contact Baxton’s other store to see if they could pull my purchase information. Through her help, I was able to identify my exact bed model and will be having it repaired soon. There was no incentive for her to go out of her way to help me, considering I wasn’t a prospective customer but she had me send her pictures of the bed and worked with me to identify the bed. It’s rare these days to experience good customer service (I’ve been receiving awful customer service my moving company) and I’d encourage everyone to use Baxton. Plus, the bed I have is fantastic over 3 years later. Thank you to Baxton, particularly Ali for her outstanding service and help.”
“Have purchased furniture from Nicks several times. Nick and his team go above and beyond to find what you're look for, have great prices, excellent delivery and convenient assembly service.”
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
“My experience at Mattress Firm was Exceptional! My Sleep Expert, Charlie was friendly, knowledgeable and appreciative of my business. I would strongly recommend buying a mattress here!”