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“We just had the most pleasant furniture shopping experience at Hometown today! It was so low pressure, and the associates were very friendly and helpful. The store has a HUGE selection with a variety of customization options and amazing prices. We can't wait to get our furniture and plan to come back for future items!”
“For the second time we were very happy with mattress firm. This time to upgrade from twin to full for my son that we bought from them years back. He wanted the same mattress. Though they didnt make his any more Drew was helpful to.show me.pros and cons for other close option.”
“First time buying a brand new bed
Got the best 4th of July deal. Im so happy. With the help of Mattress Firm staff member, totally professional ,helped me figure out what's best for me. Got it done. Im so sorry I forgot his name. Never was good w names. I will recommend Mattress firm on 59 n Black rd in Shorewood. I was in n out in less then a hour. Thanks You foe everything.
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“My experience at Mattress Firm was Exceptional! My Sleep Expert, Charlie was friendly, knowledgeable and appreciative of my business. I would strongly recommend buying a mattress here!”
“Went in looking to try some of the mattresses I've seen online. Patrick and Parker(i think) both helped on my multiple visits and eventually I settled on a bear mattress and an adjustable base. Patrick allowed me to have it delivered there as I was moving and even helped load it up when I picked it up. 10 days in and having great sleep. Thanks!”
10AM - 8PM
740 Illinois Rte 59 #100, Aurora
Mattress Stores
“Shaza Tanveer was professional and very helpful. She listened, and provided suggestions and advice based on our needs as customers. We ended up happy with our purchase. Thank you!”
“The saleslady, Connie, was very helpful. After I explained what I was looking for she pointed put several possibilities and then let me look around. She also showed me the books of fabrics and again let me take my time. After narrowing it down to 2 fabrics, she showed me a chair with similar fabric. Connie was not pushy , just helpful . It was s pleasant experience. We have bought furniture at Turk’s since 1970s and always are pleased.”
10AM - 7:30PM
2950 Walter Payton Memorial Hwy, Oswego
Mattress Stores
“Five-Star Review for Jessica's Outstanding Customer Service
I had the absolute pleasure of working with Jessica, and I can't speak highly enough of the experience. From the moment our interaction began, Jessica displayed a level of professionalism, warmth, and dedication that truly set her apart.
She was not only incredibly knowledgeable and efficient, but she also made me feel genuinely valued as a customer. Jessica listened carefully, addressed every concern with patience, and went above and beyond to ensure everything was resolved quickly and thoroughly. It’s rare to come across someone who combines such exceptional customer service skills with genuine care and empathy.
Thanks to Jessica, what could have been a frustrating experience turned into a smooth, even enjoyable process. She is a true asset to the team, and I hope her hard work and amazing attitude are recognized and appreciated.”
“I had a great experience at Mattress Firm thanks to Thomas. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Thomas took the time to understand what I was looking for and made sure I felt comfortable and confident in my decision without any pressure. The store was welcoming, and the overall experience was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend Thomas and Mattress Firm to anyone looking for a new mattress.”
“The owners actually work in the store and strive to give you the best shopping experience. They were friendly, professional and acted quickly to greet me and assist me. The furniture is good quality furniture. My mattress is extra firm and I love it.”
“Honestly, this place lives up to its name — Discount Mattress.
The owner Mr. Hill might come across as a bit cool at first, but you quickly realize he’s very genuine. No sales pressure, no fancy talk — just straightforward, honest pricing and solid recommendations that actually fit your needs.
What I really appreciated was how real everything felt. They focus on giving you good value instead of trying to upsell you. It made the whole experience simple and stress-free.
Also, the assistant was incredibly kind and pleasant, which made the whole visit even more enjoyable.
If you’re looking for a fair deal and an honest buying experience, this is definitely a place you can trust. Highly recommend!??”
“It is relieving to have had such a great experience, part of buying furniture is knowing what you need but needing the right kind of guidance and taste. Ibrahim made himself available to answer follow up questions and my wife and loves our new home especially our mattress. Thank you for caring about the customer”
“The experience we had at American mattress in Joliet IL, was wonderful. Chad provided a ton of information regarding different mattresses, options, manufacturing, and quality. He had answers for all our questions. buying a mattress is not an easy purchase it’s something you want but it’s not something that you necessarily need, and he made it a very pleasant and easy experience. Thanks!!!”
“It was a very pleasant experience to have Lisa who talked to us about the bed and its features. I look forward to have the best sleep on this bed . I can’t wait to get it at my bedroom !”
“Eden was amazing! She did a great job of giving us pricing and breaking it all down for us in great detail! I will definitely be going back to see her in a few weeks for our second room. Thank you Eden for making this a great experience for us.”
10AM - 7PM
1120 Illinois Rte 59, Naperville
Mattress Stores
“This is the 3rd time we have ordered from Penny Mustard and every time has been exemplary. Jeff was very helpful and patient while we debated on which piece and in what fabric we wanted. We received our furniture quickly and exactly when expected. The gentleman delivering the furniture were very efficient and respectful of our home.”
“We had a great experience buying from HassleLess! My wife and I picked out the mattresses we liked online, then I popped into the showroom to compare and choose between them. We finalized the order online and had our new mattress 24 hrs later. It couldn't have been easier - and we saved a bunch!”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
“Ross met my husband and myself at the door. He took us around and explained the different brands and types of mattresses offered. We had bought our previous mattress from his Father. Ross gave us the time to try out the selections and believe me when I say I tried every one of them. He explained when the order would be placed and when the mattress would come in. We were called on the 4th, as informed. We set up delivery for the 6th. The guys called, they were at our home at the promised time. The young men were respectful, polite and fast. I am highly satisfied and pleased. We love our new mattresses and we highly recommend buying from City Wide.”
“Easy unloading. It's driver assist but they do all the hard work. Overnight parking and they started unloading me at 6:15Am and out at 7:30am. Appointment was at 08AM”
“Purchased a beautiful dinning table set, great quality and delivered at a distance from the store. Reasonable, affordable prices. Staff is amazing, they are kind, helpful & CARE about their customers. Highly recommend, they have a variety of home furniture.
I purchased a beautiful dining set, excellent quality and delivered a considerable distance from the store. Reasonable and affordable prices. The staff is amazing, they are friendly, helpful and care about their customers. Highly recommended! They have a wide variety of home furniture.”
“I normally order everything online but was getting tired of the poor customer service when issues with an order arise. I took a chance and found a piece of Ashley furniture that wasn't in-store. They quickly ordered it AND provided free white-glove delivery service (which is NEVER free online). I love it!”
“5 Stars
As someone affectionately known in my own industry as the Sovereign of Sleep, I hold impossibly high standards when it comes to comfort. (Yes—I’d feel the pea.) My expectations are nothing short of magical. And on a rainy evening at the Aurora Fox Valley Sleep Number store, Sheryl delivered just that.
Though we didn’t purchase a bed that day, Sheryl listened intently, asked the right questions, and effortlessly matched my spouse and me with the perfect pillows—despite our sometimes competing sleep needs. Her knowledge, empathy, and sincere warmth flowed with grace and confidence, creating a connection that felt both personal and professional.
As a comfort and design expert myself, I can say this: Sleep Number continues to exceed expectations not just in service, but in quality. Their commitment to personalized solutions and consistently exceptional customer care makes them the only brand I confidently recommend—every time.
We left feeling supported, seen, and sincerely grateful. Sheryl is a gem in every sense, and a shining example of what the Sleep Number experience should always be.
—Virginia M.
The Sovereign of Sleep”
“This was my first time at Ashely’s Furniture & Jackie was amazing! She was super friendly & explained everything step by step. Best experience I would recommend definitely asking for Jackie!”
“Went in to look at recliner couches and ended up purchasing the one I was looking for. The sales associate Bruce helped me out and answered all the questions I had. Super friendly and clean store!”
“As a truck driver very nice people
Especially Ivan!!
No overnight parking, however with flat tire on trailer he allowed me to sleep overnight. Thank you!”
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“Highly recommend mattress by appointment Plainfield. Michele was extremely knowledgeable and informative she had several comfortable mattresses to choose from. Michele made the process comfortable without pressuring, and guiding me into my mattress, it’s only been a few days but I am happy with my choice thanks again Michele.”