United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers often praise the friendly and efficient staff at USPS locations, with one reviewer describing the Oswego Post Office as having "the nicest staff" and comparing it to the welcoming atmosphere of the TV show "Cheers." Despite the high volume of mail and diverse customer base, the USPS is generally rated highly for its customer service, with one reviewer highlighting the impressive ability of a single staff member, Peggy, to efficiently assist a long line of customers. While the self-service kiosk is a convenient feature, some locations may struggle to keep it in working order, which can be frustrating for customers. Overall, the USPS is widely recognized for its commitment to providing secure and reliable delivery services across the United States.

1. Oswego, Illinois