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“I am happy to have this store close to my home. This people are always ready to help, couple time they helped me to carry heavy things, service is fast, hassles free, and professional. Thank you !!”
“The people at the store absolutely wonderful. If you come in and you have several returns for Amazon or wherever, especially if your organized, they are more than happy to help you. They don't get grumpy like they do it a lot of the other UPS stores.
Highly recommend this store.”
“My wife and I wanted to express our appreciation for this store and James for helping us out and printing our son’s birthday invitations with short notice. Thanks for the help man!”
“I frequently go to this store. The staff is very friendly, but mainly everytime when I goto Darshan, he is always very friendly and helpful. He always goes above and beyond to help me out. Thank you very much Darshan for your help as always.”
8:30AM - 5PM
250 Parkway Dr #150, Lincolnshire
Mailbox Centers
“This is a great place for a small business to call home. Helpful assistants, comfortable lobby, and amenities all in a first class building. Clients always mention how nice the office is. Owners are easy to work with and flexible and will adapt to meet your business needs, if they are able. I'm so happy to have found Intelligent Office to house my business.”
“I had to make several Amazon returns at this ups store location around 11:30 am today. The employee that helped me was very patient, friendly and kind. Very hard to find people like this anymore. I will definitely go back for future Amazon returns and any other service I might need.”
8AM - 6:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“Been coming to this UPS store for a few years now. It’s always clean and every employee I’ve interacted with has been friendly and helpful. Dropping off multiple packages at a time has never been an issue, nor picking up a package. Thank you Plum Grove rd UPS”
8AM - 6:30PM
117 S Cook St, Barrington
Mailbox Centers
“I always go to this location for my Amazon returns. They are always so friendly and they get you in and out. Today I went to do another return but was also looking for big binder clips.
It looked like they only had the small ones BUT Kevin was very kind to go look in the back to see if they had some.
Luckily he found a couple for me. He didn't have to do that but he did.
I love their service all the time I'm lucky I'm close enough thsg I can even walk there.”
“The owner, Naz, is very helpful and always has a smile for every customer. The same can be said for his employees. I never have any issue with shipping or Amazon returns.”
“I drive out of my way to go to this store for returns. They are always kind and helpful even when I don’t do my returns properly. They help me figure it out with patience.”
“The team provided really great service! They were were friendly and accommodating to myself and everyone else who were in the store with me. The UPS driver who was picking up shipment even helped out!!”
“I always appreciate the store staffs. I have been using their service for year and years. They are so kind and very helpful. Sofi has always been my favorite staff who would take time to help me with complete my transactions. She is polite and professional.”
8:30AM - 7PM
2033 N Milwaukee Ave, Riverwoods
Mailbox Centers
“I've been using this UPS Store location for a business mailbox and shipping needs for several years. The staff, especially Manny, does an amazing job! Very professional and I highly recommend this location.”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
“The young man here was very knowledgeable and had 4 customers at once and helped them with all of their problems and got me out the door, as the last customer, in 10 minutes. Talk about good service. This guy should get a raise. Thanks UPS for finding and keeping good employees.”
“I was bringing 17 pounds of papers to shred in my annual clean-out. As soon as I brought one bag in, the man behind the counter saw me with a cane and told me he would go get the other one. Then he assured me that the next time I might have something in my car difficult for me to handle, to just come in the store and ask for someone to get it out of my car. THAT'S customer service!”
“Isaiah was exceptional! When I stopped in, there were a bunch of people in line and only one person behind the counter. I was amazed at how quickly and efficiently Isaiah supported people’s different needs, with professionalism and kindness, while clearly hustling to help get through the line quickly. He was knowledgeable and helpful, keeping his cool despite the constant chime of new customers. Extraordinary!”
“I was very impressed! Quick service, very polite and friendly staff! Very organized. You can also buy shipping supplies. Full service store! I highly recommend them! A+”
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“Her name is Tiffany, but I’m not sure if she’s assigned to this specific location. If she is, Tiffany truly went above and beyond to help us with a package we were having trouble with. She was patient, knowledgeable, and genuinely cared about getting everything sorted out. What could have been a frustrating situation turned into a smooth, stress-free experience because of her help. The service was fantastic overall, and this location clearly values great customer care.”