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“I was moving out of my storage unit it and needed help moving a few things instead of saying no Rick came right out and helped no questions asked. His customer service was the best I have seen in a while! Thanks Rick!”
“I have had issues with this facility. There are never enough carts and when you finally come across one four buildings down, it only goes in One Direction, which is diagonally. I accidentally left my phone on my desk at work. I needed to get into my unit. This facility does not have anyone in the office, but you can speak to someone through the kiosk. The person who helped me was very friendly, patient, and was able to get me into my unit, even though I didn’t have my passcode. I am very grateful I was able to get in.”
“I placed a unit on hold on behalf of a friend, but it turned out that we decided not to go that route. However when I stopped there to check it out, Mike was very helpful, and not only answered all my questions, but gave me additional information about renting a unit. He showed me the unit that I had planned on renting and it was very nice. The whole property was clean and well maintained. If I ever need a storage unit in the future, I would definitely rent a unit here. Prices were very reasonable as well.”
“This is the best storage facility I have ever used and I have used a lot. The facility is clean, well-maintained, and has the best manager, Jesse. He is extremely helpful and has made sure that my units are accessible. He also set up one for me when I needed it right away. I highly recommend this location for all storage needs.”
Open 24 hours
2025 N Hicks Rd, Palatine
Self Storage
“I am sorry if you’re reading this review and I botch how to spell your name, but Arletta was an absolute pleasure to deal with. This was my first time renting a storage unit and I was somewhat pressed for time. This location has both indoor and outdoor storage and when I arrived no one was available at the indoor facility. I went back to the kiosk of the outdoor facility and Arletta was friendly, patient, and made my feelings about this situation go away. Within about 15 minutes, I had codes, the agreement, paid, and was ready to start storing. They also have 2 loading zones at the indoor facility and carts to move your belongings. The place is clean, well lit, and has cameras all over the place. The one thing that can be improved upon is labeling of where the units are. I highly recommend this public storage.”
“Very clean facility… cleaned out my unit yesterday and left a little trinket behind… Polly found it sweeping out my unit and called me to say she found it. I am sure plenty of employees at other facilities would not have bothered… Thanks !”
“the truck carried all necessary cargo, and gave the drivers no major difficulties; the ramp on the back made unloading much easier, in an admittedly difficult situation;”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Came to view a unit and Joel was super helpful and helped me find the perfect one for me. Explained the process and the numbers, showed me around and I Cant wait to move into my new unit!!”