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“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“The staff at this post office is amazing. Although there is sometimes a wait (probably busy because they are so good at what they do!) the staff always makes sure they take care of you! I feel lucky to live close to this post office. We are thinking about moving and one of the things that bothers me most is that we won't be as close to this post office anymore.”
“Went for a passport appointment, and they were very polite, patient, and friendly, i usually experienced bad attitude at other usps facilities so i was surprisingly happy about their good attitude! 10/10 recommend.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I stopped by Saturday in the morning and the staff was so friendly and helpful. The staff member that helped me mail my passport was patient and so helpful. I was pleasantly surprised! By far the best experience I've had at any post office!”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
9AM - 1:30PM 2:30 - 5PM
16011 Kedzie Ave, Markham
Post Offices
“Everyone was nice. Line was somewhat long. Moved fast. No problems from my end.Most people are inexperienced when mailing packages. Which translates to more questions and more time.Again the help was helpful.”
“YOUR STAFF CARLA, CHRISTINE, PATEL, AND ALL THE EMPLOYEES ARE WONDERFUL EXCELLENT CUSTOMER SERVICE . AND KNOW THAT OUR SAVIOR WOULD SAY" WELL DONE GOOD AND FAITHFUL SERVANTS" THKU FOR ALWAYS CARING ALL OF U BLESSINGS AND PROSPERITY ALWAYS""”
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“Went here with my baby around 3 or 330pm today to drop off an ebay purchase. The gentleman with the mask at the front checkout was great and super helpful! He walked me through it and showed me the correct box I needed! Whatever your paying him it is not enough!”
“The lady supervisor with short haircut at the window has excellent customer service skills. She goes out her way to accommodate with lost packages or mail that is not in my box. I forgot to mention that I receive my mail in my PO box. The lines are short these days. I can truly say she try her best to run this place in a professional and upbeat way. Our communities need leaders of integrity, patience, and understanding like her.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“No idea why the reviews are so low. This location is by far the best USPS location in the area. I will go out of my way to come here over closer locations due to the staff's professionalism and speed to get stuff done.”
“This is my new local post office and I avoided it the first few weeks because of the awful reviews. Once I finally went I really had no trouble. Not really any lines and Precious is always very nice as well as everyone else here. Never anIssue anytime of day. I had a package mishap only once when a different worker didn’t tell me the address wasn’t coming up for where I was sending it to-so it was returned to me and I had to pay shipping for it twice. Other than that 5 stars and im in here 2-3 times a week at different times during the day.Update like a year later : I wish I could leave another separate review as they really are always so nice here and it’s too bad the old reviews keep the overall reviews of this post office so low. Had a prepaid return but not a box for it (couldn’t use the free priority boxes) was about to buy one when a worker gave me a free box from the back.”
“I received great service from this post office today. Thank you to the young man that delivered my packages and his manager for working together in order to help my situation.”
“Ok I have to say I'm never a fan of government institutions and more often than not, find the employees useless, but I called and got Carrie on the phone and she was incredibly helpful, so I had to put a rating out there.”
“Excellent service! The woman at the front desk was so kind and helpful! Very well spoken and patient. I wish I had her name! It’s clerk 14 on my receipt. The line was also short when I got there at 9:30am on a Friday.”
“The United States Post Office the employees are so very friendly and polite. Also if you have any questions about your mail, package etc. Thay are ready to help you anyway they can.”
“I bring packages every day to this location and the workers are super nice and helpful. This location has been very dependable for me and my packages are always processed quickly and efficiently.”
“This business is located on 46 and bishop in a small strip mall between a nail shop and a Chinese restaurant. The other 2 reviews are another location not this one. Every time I come there is no line, and the workers are helpful. This is the only location I would ever have a p o box at because it's always empty never more than 1 or 2 people in line. Best location to use because you're in and out.”
“I had two missing packages and Ms. Price was the specialist handling my claim. she called and insured me she would get to the bottom of things. The issue was resolved two days later. Her customer service was awesome. She even called for a follow up after the packages were delivered. I have had several bad encounters with the customer service reps at the front desk, so I was hesitant about even making a clam. Ms Price handled things quickly and efficiently and I'm very grateful.”
“5 partly because of one person, her name is Donna, very nice and patient, I came there and she wan working by herself, probably a good 10 customers in line , she was nice and courteous to every customer, please get ms Donna a raise and some help ,”
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“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”