The UPS Store in Palos Heights offers expert packing, shipping, printing, and mailbox services. Reviews consistently highlight great, excellent, and exceptional service from a staff described as outstanding, super helpful, very knowledgeable, and extremely accommodating. Employees are noted for being patient, educational, respectful, cheerful, and welcoming. Customers report receiving sympathetic and kind assistance with urgent shipping needs, including for military items sent internationally. The staff is also praised for helping with returns, including printing labels and walking customers through the process without original packaging. Many reviewers express they would highly recommend this locally owned store, with one calling it a one-stop shop after years of being a customer. The service is frequently called pleasent and full of cheer.
Great customer service. Shipping, notary copies, faxing. Staff very knowledgeable and helpful.
July 2025
I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all... read full comment
February 2024
Staff member was outstanding!! I wasn't sure about how to return items without original packaging. She was patient, educational, and respectful.
