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March 2024 by Chobs Hams
Employees in this USPS branch is either lazy or don't know how to do their job. They don't know what is (GXG) Global Express Guaranteed service or just too lazy to do it. I went to this branch to mail a document internationally using (GXG), the employees just stare at me and said they don't have such service where in fact the service is clearly showed in their counter billboard. I hope USPS will evaluate performance of their employees, to get rid of lazy and incompetent staffs.
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January 2023 by Br. Alberto Varona
Why do we expect so little of USPS? Darius was the person at the desk. He got the job done. But he had no politeness, no warmth, would respond in incomplete sentences and by pointing. And made no effort at all to make the experience pleasant. This is just a training issue. Or maybe it’s a personal integrity issue? I left with my package mailed and a little more heavy hearted.
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December 2022 by Alberto Varona, Psy.D.
Why do we expect so little of USPS? Darius was the person at the desk. He got the job done. But he had no politeness, no warmth, would respond in incomplete sentences and by pointing. And made no effort at all to make the experience pleasant. This is just a training issue. Or maybe it’s a personal integrity issue? I left with my package mailed and a little more heavy hearted.
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June 2022 by Alex Florczyk
Speedy and quick passport renewal
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April 2022 by Jennifer Diaz
Jim was so nice. Was able to help me mail important forms out ,but the other guy working there seems miserable. He is so rude.
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January 2022 by Urszula Lizak
DO NOT GO FOR PASSPORT HERE !I waited a month for passport application appointment for me and my family. Both me and my husband took days off of work.The night before my appointment I get a phone call from USPS that their Postmaster is not available for my scheduled appointment....Absolutely no consideration for the customer
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January 2022 by Chloe Tompkins
The postmaster is terrible and so rude. He really should be fired. Seems miserable with his life, needs better customer service.
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January 2022 by Basel Melhem
The worst service I’ve had in a postal office.
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January 2022 by zaraza b
I have been mailing Ebay packages here for the last 5 years or so. Staff are always pleasant and have always been helpful in resolving my questions.
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October 2021 by roman b
I have been mailing Ebay packages here for the last 5 years or so. Staff are always pleasant and have always been helpful in resolving my questions.
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August 2021 by Nicole
Clearly says on the website and 800 number that change of address can be done online or at the post office. However, I was given a change of address card but the clerk yet she said I had to go online even though I explained the website was not working. Will never go to this strange little post office again. It was close to the eob day so my assumption is she just wanted to leave. I will be filing a formal complaint with the Post Master Update: I went to the Orland Park post office and completed and turned in my change of address and it literally took them 2 mins and they affirmed that you can absolutely complete coa at any post office.
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July 2021 by God's Girl
Clearly says on the website and 800 number that change of address can be done online or at the post office. However, I was given a change of address card but the clerk yet she said I had to go online even though I explained the website was not working. Will never go to this strange little post office again.
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June 2021 by Gosia Albertusiak
DO NOT make an appointments to apply for a passport there! I made couple appointments there to get a passport for my son and every time we showed up they told us "sorry but the other coworker had an emergency and you won't be able to apply today." I understand if they were busy but the post office was empty every time, yet they did not have time to help us out. That's ridiculous, don't let people schedule appointments there than, stop wasting everybody's time!!
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March 2020 by Katie Jo
The staff at this location are so pleasant. Ive been going here for about a year now. Never a bad experience.
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July 2019 by Sidney St. James
I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!
