“There are probably three or four bike shops between my house and Mack's. I happily go out of my way to get to Mack's. Great expertise across all bikes and excellent service. Can't say enough good things about the shop. You won't be disappointed.”
“Danny's a real one. He's about service, not business. Prices are fair and my bike is super now :) Happy to find his shop in my neighborhood! I know who to reccomend when it comes to bikes!!”
“Service is excellent - quick, friendly and professional. The team took time
to evaluate my bike and didn’t charge for putting air in tires and making minor
adjustments. They also took great care to help fit me with a new helmet. Very lucky to have this great bike shop and team in Oak Park! Thank you!”
“I’ve only ever had one slip up here and it was my own fault lol. This place is very professional, they explained every question I had with no confusion. Great place they always have parts for my e-bike”
“Worked with me for over an hour and through multiple bike trials to find the right fit. Made sure every bike was tuned up properly before each test. And they were extremely helpful with fitting the saddle and bars perfectly. Before I left they did one more final inspection, oiled the chain, and helped me get my bike into my car. Phenomenal service and attention to detail! Will definitely be back for anything I need!”
“I am very satisfied and happy with the services that I have received here. I took my folding bike in for a tune-up, they had my bike ready the next day. Definitely will be coming back again if I need to have anything taken care of on my bicycle.”
“Chris is the best guy around for repairs, every time I need a flat fixed on the spot the wait is no longer than 10-15 minutes. Had gotten another flat on the ride home from work and thankfully I was close by and was able to walk it over, and since this wasn’t my first time he knew exactly what I needed, a fixed flat!!! I was furious the whole walk over thinking “not again”, because this is the second time within a month or so. I left feeling relieved it was fixed at a cheap price, nice and quick and on my way home in no time. Absolutely recommend the shop even to those who aren’t in the area, 10/10!!”
11:00 AM - 3:00 PM
3101 W Diversey Ave, Chicago
Bicycle Shops
“If you need a cargo bike, this is the place to go if you are even remotely proximate to Chicago. The staff is incredible and prices are fair (some accessories/components are even below MSRP). Their customer service is the best in the city, not just in the LBS sphere, but for any customer facing business. I've bought bikes from multiple local bike shops in Chicago and elsewhere, and Offbeat is by far the most pleasant. You won't get a hint of superiority or aloofness from the staff at Offbeat, which can be common in other bike shops.”
“Incredible store with incredible staff and owner. It's been a *lot* of years since I went to the store (for a repair and parts), because I moved to another state. But googled this store in a nostalgic moment, and was glad to see such great reviews. They are completely deserved.”
“I came here just to poke around and check out the bikes, as I don't own a bike but want to buy one soon. When I asked a staff member for their opinion on what types of bikes to check out, they very kindly explained what kinds of bikes would suit me best, what sizes might work best, the differences between frame types, and so on. They also held a bike in place for me so I could sit on it and test out the fit. I'm glad I stopped by for advice.”
11:30AM - 6:30PM
3217 W Bryn Mawr Ave, Chicago
Bicycle Shops
“They are the BEST!! I don’t take my bike anywhere else. I came in expecting to need to replace a bunch of parts, and Brian was able to repair everything same day. Vibe is excellent, the cute dog helps. Visit them! ?????”
“They make the Impossible Possible. Extremely Knowledgeable and Friendly. Easily accessable location with Free street parking in front. They have the parts and knowledge to fix all your problems. I took my bike here to have a newly purchased Crank Set installed (unfortunately not purchased here, it was a Christmas Gift). They were quick to notice the manufacturer did not include the Hollow Bearing Bottom Bracket. They proceeded to work with me by offering to sell me one, or wait until the manufacturer shipped the missing one that should have been included. They were also able to swap out my rims for the New Carbon SuperTeam Rims I got for Christmas. Which was not as simple as one may think considering they required valve extensions. The first Bike Shop I went to (closer to home) told me they couldn't do it.
*I HIGHLY RECOMMEND THIS BICYCLE SHOP FOR ALL YOUR NEEDS ?”
“Fantastic shop! I bought my Velotric e‑bike here and I'm so glad I did vs online! When I had an accident on my second ride right after my purchase, they took care of the repairs at no charge. They didn’t have to it wasn't their fault, but they did. That’s real customer service. Thank you, Rich, Chris, Bill and Aaron!”
10:30AM - 4PM
310 Lake St, Oak Park
Bicycle Shops
“I have been bringing all of my family’s bikes to Curt and Bill for a few years. Just recently completed a new Surly build with them. I’ve been visiting bike shops for over 20 years, and without a doubt these guys are the most talented, down to earth, welcoming, and engaging mechanics I’ve ever encountered.”
“My son and I came to the shop to get a few things that he needed service on his bike, walking in we were greeted by a nice older couple. , once the man seen how bad my son needed his bike fixed. He went right to work on it, we waited like 20mins & within those minutes we enjoyed conversations with the wife, the time went by fast and the service was great. They helped out with both inter tupe tire and he replace a front tire , a new chain and a seat , the over all experience was great fast and enjoyable. We will be returning if we need any bike service done 10/10 ?”
“I brought my frame in to have a bottom bracket installed. They really know their stuff and did it professionally, quickly and for a very fair price. Looking at their shop and workspace, they are really experienced in working on high end bikes. I will certainly be back.”
“The owner (I think he has no employees) was super no pressure. Listened to what we were looking for didn’t try crazy upselling but did make us aware of our options.
Highly recommended and feel good about supporting local.”
“Bernard's Cyclery fixed my hydraulic brakes and now they are just like new. This is not the first time they have fixed our bikes. They have excellent service and quick turn around time. We trust them to give us the best advice on our bikes too!”
“Larry and his staff at Wilmette Bicycle are second to none. Larry has always been so helpful for many years. He helped outfit our youth lacrosse program w pads to protect the young goalies. More recently, he helped fix a stationary bicycle in which the motor malfunctioned. He couldn’t have been more generous w his time and expertise, and got it back up and running in less than a day. Great service and great place…. Always.”
“Had a wonky loose seat issue on a newer bike that I purchased at another bike shop. I didn't have the tool on me to do the tightening and still had several miles to get home, so I took a gamble and stepped into this shop. They took care of me right away, tightening up the seat bolt, offering advice, and they didn't charge me anything for taking the time to do so. These folks get a big thumbs up from me for their customer service! I'll be back in the future when I need something for my bike and I'll be happy to support a business like this.”
“We’ve been to 4 other bike shops today looking for an E Bike for my mom. Met with mediocre customer service from all shops until we found Kozy! Luis was incredible! So nice, not pushy, and so quick to answer questions and get us exactly what we were looking for. We’ll definitely be back to this shop for all future bike needs! We weren’t even looking to actually buy one today but we ended up walking out of the door with one. Shows how far great customer service can go. Thanks again Luis and team in the service department!”
“Just needed someone to look over my bike and let me know if it needed any work before going on a long ride. Kelcy gave me a free eval, told me everything looks decent and what to look out for in the future and I was on my way. Will be back for my future bike needs”