LensCrafters Optique located at 140 N Northwest Hwy offers quality eyecare with a wide selection of designer brands like Ray-Ban and Oakley. The staff is friendly, helpful, and attentive, making the experience smooth and pleasant. Patients appreciate the kind and knowledgeable doctors, such as Dr. Hand and Dr. Jones, who provide thorough and patient care. The team also excels in customer service, with staff like Jonathan going above and beyond to explain insurance benefits, costs, and offer different options for glasses and contacts. The process from appointment to completion is efficient, and prices are competitive. Whether visiting for an eye exam or glasses repair, customers feel well taken care of and often recommend the location to friends and family. LensCrafters accepts most vision insurance plans and welcomes all prescriptions, ensuring accessible and comprehensive eye care for everyone.
Reese, Dr jones and Veronica were more than helpful. They reassured me in every aspect of my appointment to make sure I was aware of everything happening in the exam and the proper steps to take with glasses & contacts. Recommend to everyone!!
August 2026
Have been coming here for years. Always a very thorough exam and all my questions answered knowledgably. Staff very helpful and patient with picking out frames.
July 2026
A big thank you to Brittany for going above and beyond to help with my glasses return and exchange. She took the time to contact customer service on my behalf, making the entire process easy and stress-free. She was calm, knowledgeable, and incredibly helpful, and I truly appreciate her outstanding customer service. Thank... read full comment
