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“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“I absolutely love going to this location, everyone is always so nice and helpful. They always greet me and everyone who walks in the door. Everytime I go, usually in the evening they are busy, busy BUT they are always patient and help everyone with a smile.
The other day I went in to return a few amazon items and when I mean a few it was probably about 10. I was going to do it myself even though there wasnt anyone else waiting to be helped in the store. I just felt bad it was that many items. CHAD greeted me when I walked in and I told him I had a lot of things that I would do the return myself and if I needed help i would let him know. He saw how many things I had and he did not hesitate to help me. He said not to worry that he could take care of it. Honestly that was very kind of him. He took his time and made sure everything was seperated and scanned appropriately. I really appreciated all his help. It probably would've taken me 2x the amount of time it took him to do the return process.
I have moved house since, but I will still continue to return to this location if and whenever I need their assistance. They are an amazing staff.
Thank youuuuu ! 🤗”
“After going to a couple of shipping places, gotta give cred to where credit is due!
This UPS store was quite busy 30 minutes before they closed, yet, they moved quickly to help me tape up my shipment and get me going in under 5 minutes.
Everything was delivered on time!! Small parking lot, but people move quickly. Again, much thanks to these guys!”
“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
“Anthony and Leila were amazing. Super friendly and did everything in their power to make sure my experience was the best. Definitely recommend coming to this ups”
“Adrian made the process so easy!
From booking online to check in and tour of the unit - thank you Adrian!
For sure recommend this location and ask for Adrian !
EDIT: Adrian also made sure my access code worked and showed me how to enter through the back garage as well
I was even able to get a lock for my unit onsite
I have my payments setup automatically online - so no issues there.”
“This is the best UPS store in the area. Nicest people, and they tape and print your labels for free. Sounds like nothing, but I’ve never encountered a store that does this. Awesome!”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Mailbox Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
8AM - 6:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
8:30AM - 6:30PM
2020 N California Ave Suite 7, Chicago
Mailbox Centers
“Dakoata and Denise were the absolute champs of shipping, far and wide. Give these two medals! Extra special thank you to the both of you!
Dagoata 🙌”
8:30AM - 6:30PM
2906 Central St, Evanston
Mailbox Centers
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“I would like to express my sincere appreciation to Kia for the excellent customer service she provided. She was incredibly patient, helpful, and attentive while assisting me with sending a birthday package to Canada. She took the time to make sure every detail was just right and that everything was perfect before I left.
Kia went above and beyond, and her kindness and professionalism made the entire experience so easy and pleasant. Thank you, Kia, for your wonderful help and for making sure my birthday package was sent with such care!”
“I needed a poster and some other prints for a bridal shower. Desiree was so helpful and made sure everything turned out beautifully. I always have a great experience at this UPS location!”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“George and Evan were super helpful. I had a last-minute print job I needed to get out. They helped me with the setup, let me use their paper cutter, and stayed a little bit late just so I could complete it on time. George and Evan, thank you so much. I really appreciate it.”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
8:30AM - 6:30PM
848 Dodge Ave, Evanston
Mailbox Centers
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“The staff at this location are great, the line moved fast and they had everything I needed for my documents. I was able to get them notarized and sent out quickly.”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Mailbox Centers
“I always have a great experience at this UPS location! The employees are incredibly friendly, professional, and helpful. They always provide excellent customer service, patiently answer any questions, and are happy to help whenever needed. It’s a pleasure to come here because you always feel welcomed and well taken care of. Thank you to the entire team for your kindness and great service. Highly recommend this location!”
8:30AM - 6:30PM
3223 Lake Ave Unit 15C, Wilmette
Mailbox Centers
“I am so thankful for this UPS and especially for Cass’ help and kind demeanor. I used to hate going to UPS as so many of the workers are rude, but this location is different. Their kindness goes a long way. Thank you Cass and crew!!”
“Alex gave us exceptional service today. We had a large stack of papers to notarize and he was patient and thorough, he did an amazing job. He was the lone worker and juggled our needs along with the line of package customers (that went out the door!) with a smile. He was also kind to everyone that called on the phone. He served every customer like they were his best friend. I cannot recommend him enough!”
“Great location! They process Amazon returns quickly via QR code and pack everything themselves. The staff is polite, and the lines move fast. Clean, convenient, and highly recommended!”
“The man at the front desk was incredibly kind; he helped me pack my package and was just so friendly that my visit to the office left me in a good mood for the rest of the day.”
“Yeah, the guy here that I work with behind the register was a great guy. He really helped me. He helped me with my package. I liked him. He was quick into the point. He was a good guy. Also the store itself was a nice story. it’s small but quaint. Overall, it’s a little bit more relaxing than your general UPS store cause it’s a less crowded. It is small however. So I imagine if it’s crowded in there it might feel a little bit stressful, but that’s just the nature of having a smaller UPS store. The problem is sometimes bigger ones yet so crowded I get you know whatever. But overall, this is a good store. I recommend recommended. It’s also next to a jewel. If you wanna go get some groceries afterward or if you’d like, want a snack cause you’re hungry. But nevertheless, it’s in good location. I recommend it. There’s plenty of parking available. And the staff is friendly.”
“The young man here was very knowledgeable and had 4 customers at once and helped them with all of their problems and got me out the door, as the last customer, in 10 minutes. Talk about good service. This guy should get a raise. Thanks UPS for finding and keeping good employees.”
“I've been coming to this UPS Store for a couple years now, and the new franchise owner has really made a difference. The staff are always friendly and helpful and the changes for the better are certainly noticeable. Every time a great experience!”
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“Emily was exceptional! I usually go to the Des Plaines store but she wouldn’t open the door when I got there even tho I called. I rushed to Park Ridge and thanks to Emily my package went out that night and I found my new go to UPS store! She was positively amazing. Bravo!”