AutoZone in Pekin, IL, located on Court Street, is a leading retailer of auto parts, offering a variety of new and remanufactured hard parts, maintenance items, and car accessories. Customers generally praise the store for its wide selection and helpful staff, which often go out of their way to assist. One customer shared a positive experience where a kind employee delivered a battery to their home, demonstrating excellent service. Another customer appreciated the patience and support from staff when ordering the wrong parts, noting the team's accommodating attitude. The store's management and team members, including Wes S., received special thanks for their kindness and willingness to help during difficult situations, such as car trouble or bad days. However, not all experiences were perfect; one customer mentioned encountering an older employee who was rude and disrespectful, walking into them and telling them to move while they were being helped. Overall, AutoZone in Pekin is viewed as a helpful and caring place, with dedicated staff committed to customer service, despite occasional negative interactions.
Friendly staff, joking around with everybody in the store, definitely going back and recomend.
April 2024
Wes from Pekin AutoZone did a fantastic job and everytime i come in he does great Thanks!
March 2024
Was in for polishing compound had many to choose from. Also had many other supplies for car detailing available. Was able to get in and out very fast. Cashier was pleasant and made the process easy. Parking was also very easy and abundant.
