“I came here a little over two years ago and had horrible experiences and wouldn’t have given a 5 star but i had a few issues and came back to find all new people and i was shocked by the night and day difference in customer service. 10/10 recommend gerber in pekin. The people there now are so kind and helpful. They were able to get my car in quickly to have repairs and were very personable. I know my car will be taken care of.”
“Brandy's customer service was outstanding and very appreciated in the age of quick work and little service. She would call with updates on the window tint for our windows. I will ONLY use Grawey for any glass need - they are beyond amazing.”
“Windshield Specialists, and CRYSTAL in particular, gave us amazing service! We bought our 2019 Honda Passport a couple of years ago and it needed a new front windshield and rear windshield. They did great work! Then about six months ago, the camera that controls cruise control and Lane Keeping Assistance (It’s located in the rearview mirror assembly, but it actually looks out the front windshield), went out. Victory Honda was no help, but CRYSTAL was golden through all of this. She took extra time and effort to make sure we were taken care of. I was able to order the part from a Honda parts place online and it saved us several hundred dollars from going to Victory Honda. She installed it and calibrated the camera and we picked it up on 3/9/26. My wife called me and told me that the cruise control is working perfectly! If you want to be well taken care of, go to Windshield Specialists!”
“Received quote same day that I stopped in for them to look at vehicle. Work was scheduled for the following week, completed in a timely fashion, and am very happy with the results. Picked car up and to my surprise they had cleaned and vacuumed it as well. Will definitely return for future needs.”
“I was able to book an appointment in the morning for that same afternoon after running into my garage and ripping the bumper off the night before. I really just wanted to get a quote and get the bumper reattached, and didn't really care about the paint smears for cosmetics, just needed a quick and cheap fix. They were able to get my car in and reattach the bumper and get all the paint off of it in 20 minutes for NO CHARGE! Very personable, transparent, and kind people. I highly recommend them and will be sending everyone I know to these guys.”
“We bought a 2022 C8 Corvette and while driving in Wyoming, something fell off a truck and it gouged the window. Stephens replaced the correct window with a GM part. A gentlemen spent much of the day to remove body parts from the Corvette to remove the window, and replace a new one. I don't know why, it also had to calibrate something it. Everything was perfect. For any car like that, you'd want to go to Stephens.”