“After being sent all the way to Pekin from Springfield due to the incompetence of the UHaul staff in the Stevenson Dr office, I received absolutely superb service from Darryl, even while he was given the runaround by corporate regarding a problem with an auto transport. He was extremely helpful, pleasant and was truly concerned about helping me. If I weren't moving to another state, I would drive the hour-plus from Springfield to Pekin to rent from him again.”
“Service was exceptional. I believe the guy who helped me was named Aaron. Had some issues with the trailer wiring in my vehicle, and he went above and beyond to get me set up and on my way with my rental. I also had an issue with the billing portion of the transaction, which was my fault, and Aaron and the rest of the employees made sure to correct the issue without any hassle.”