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“Richard Riggins is a complete joy to work with. He’s patient and knowledgeable and quick to respond. He made the entire process smooth and effortless. I look forward to working with him again in the future.”
“I just refinanced my car with Better Banks to get a lower interest rate. I am extremely impressed with the process. I contacted the bank and spoke to Adam, he had me complete the application and I was approved in just a short time. Today I moved forward with the loan and completed it in much less time than I could’ve ever imagined and didn’t have to leave my couch. Better Banks has my support and if I could give them ten stars I would.”
“This is by far the best bank I have ever been to! I do not bank with them, due to not living near the area. But I had a check I wanted to cash, and it was issued by them. After a phone call, I asked them if they could cash me the check. They confirmed. Once I arrived at the location and they cashed the check quickly and did not even charge me a fee. They are absolutely professional and dedicated, very well knowledgeable tellers and managers. Absolutely great experience!!! They deserve a 10 STAR review!!!!”
“I needed some information on an account and the girls took care of my problem immediately. I did not have to set on hold for a lengthy time and I really appreciated that”
“Been with these guys for 16 years (since I was just 16 years old), and they’ve never steered me wrong. Friendly and compassionate staff full of people who actually care to learn your name, plus nice rewards for opening new accounts and recommending friends. Couldn’t recommend another bank more than this one.”
“Harmon HWY have the most understanding and kind staff. When I walk through them doors, I feel like I’m walking the Red carpet. Even though I only have $0.87 in checking. I’m still treated as if I am equal and not judged. Ms. Kari and Ms. De, thank you for taken care of business account, personal, x wife’s, and next wife’s account. God bless”
“Think about what you can comfortably pay back too based on your income and expenses and other debt you already got. Try to find a loan that works for your situation”
“I have been with Cooperative Choice/Members Choice since 2001. I don’t think I have ever had a bad experience. Julie, Joe, JJ, Wendell, and well there are more that have gone way above and beyond to help me throughout the years. They have done way more for me than any other place I have banked at. I just wish I could name everyone here. They know who they are. Some people tried to get me to switch to a bank or different credit union. I just could NEVER go anywhere else. Thank you for all you guys do!!”
“Friendly and helpful staff members, easy to work with, online access works very well, lots of options for different accounts. Bonus of competitive checking interest rates.”
“Ellie is amazing! Welcoming to everyone, professional, informative and so helpful. She greets people by name with a smile and it really makes the experience enjoyable.”
“I worked with Kristen. She was very knowledgeable and professional. She gave me the information I needed. She then suggested that I set a password for future calls. You are lucky to have her as a representative.”
“My husband and I just received the most outstanding, selfless service from the people at this Charles Schwab office. We have a self-managed Charles Schwab account because it's something I enjoy doing and I'm fairly experienced at it but was running into a problem with getting an early pension benefit transferred into an IRA on my own. Without a moment's hesitation, when I called to see if there was any way they could help, they jumped right in and made it happen. I thought for sure I would be met with resistance since I don't technically work with the people in that office. They even went out of their way to send an email with more explanation on how my husband and I could have our online accounts set up better so we each could see all of the accounts. They are definitely living and working the motto "service above self"!”
“Commerce Bank been my bank for so many years. I love his bank . I love to customer service. I love everyone there. They all are great workers,, recommend this bank to anyone!! ❤️?”
“Thanks to Arianna and Mona for helping me get my teenagers account open ! This was easy and painless they were very information and to think this was on halloween day! The Monday nov 4th i called to get help with his online banking and Arianna picked up and walked me through every step at ease ! If you need a bank woodforest is the place to go and the one in east peoria has wonderful customer service !”
“This is the best bank I've ever banked at in my life. Over the years I've banked here I've gotten to know all the employees by a first name basis. Everyone there is super nice and friendly and will go above and beyond to help in anyway they can. I would highly recommend them to anyone looking for a home bank. As long as there ill be there with them they make me feel right at home not like one of those big banks were they don't remember you and it's like they just try and rush you out of there. If I had to rate them outta 5 stars I'd give them a 10!”
“I Greatly Appreciate All That The Ladies Of Bartonvilles First Mid Bank Do On A Regular Basis... Keep Up The Good Work & I Look Forward To Your Positive Hospitality & Seeing Your Smiles ?
Have A Great Day ❤️”
“I want to apologize for incorrect information I posted last week
My phone is blocking every unidentified call.
Kim the Manager did return my calls as did Jake they both were very professional .
however my phone doesn’t show them as a missed call or a recorded voicemail.
As we continue to resolve the issue there has been much effort placed in getting it done!
Thank you
Charla”
“Very positive and friendly banking establishment. Have had an account at Commerce for a couple decades now. I have always received fantastic customer service at this location.”
“Highly recommend visiting the East Peoria branch and talking to Trina about all of your financial needs. She is quite knowledgeable and helpful, but most importantly compassionate. 5star employee!”
“Ethan was very personable and understanding of my issues in regards to my card and bank account. Explained everything I needed to know in detail and guided me through what processes are needed to made. Highly recommend this bank!”
“Love my bank! Staff is always friendly, so helpful and knows my name! Been with them since I was 15, when it was Peoria Savings, and stayed thru the name changes. Wouldn’t want it any other way! Thank you!”
“I know you probably see stories all the time about members, but I have been a part of CEFCU for a long time, and as a disabled person I have never had more helping, caring people, Ellen in the loan department to the people who established a loan to the people who open my savings and checking to the people who help me with my small business thank you Ellen when above and beyond, Whitney on the calls even when I was up sent crying because I was confused they were all so kind thank you.”
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“I have been with them for 5 years and they are truely about customer service and needs. Easy to work with and honest. They don't mislead you and treat you as a person.”