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October 2023
The agent in Peoria, Braden, was very helpfull and professional. The car was clean and performed fine
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December 2022
Maria aka..angel from above....best customer service experience after such a grueling drive back home from Miami to Chicago....especially after her dealing with a really bad customer who slammed his hand on the counter demanding a free upgrade. She took care of me with patience, kindness and concern. Give her a raise!
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July 2022
Chicago to Denver. Dalton in Denver who is with Enterprise but helping out at Alamo, was phenomenal. He should be teaching others a thing or two about customer service. Dalton was knowledgeable, efficient, friendly, engaging and just a really nice person to deal with after a long flight.
