Love Busey Bank, but bad experience at this branch. Came in for a new debit card, took roughly 10 minutes to get issued due to banker error, then after sitting in the lobby for 30 minutes to reset pin, the banker asked if I needed help with anything. Clearly forgot I was there, very unprofessional.
August 2022
Extraordinarily rude and unhelpful service to a decades-long customer. Wasted time and wasted money. A customer no longer.
July 2019
Very professional and competent. Extremely helpful. However, upon setting up my account I had no idea there were so many ways to charge fees.
