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March 2024 by Karla Fabiola Ontiveros Flores
Me and my husband are really kind and patient people, we order ahead and waited a little longer to give them time, since we work in a restaurant and know how it is on Saturdays! We ordered a sandwich with no pickles since I’m allergic to them and since I had read the reviews I told my husband to double check the order and of course there was pickles on the sandwich. My husband was kind and asked them if they could make a new one please and the guy was EXTREMELY RUDE and just stared at my husband in a horrible way and then after a moment said “ can’t you just pick them off” and my husband explained no because my wife is allergic and can’t come in contact with it, and then the guy was extremely pissed, went to the back and the girl working back there said “ well it didn’t say it in the receipt” my poor husband had to pull up the order to show them since they wouldn’t believed him, of course we were right. At least the girl was nicer at the end but still so unprofessional and it sucks since we tried to be really nice. These employees for sure need re-training. 03/02/24- at 11:15-20 pm.
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March 2024 by Rosexanaxbarr
Be careful buying scratch offs there. Bought a few monopoly tickets and all of them had a small section scratched off on the instant win part. I didn't notice until I got home... BEWARE!!!
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February 2024 by Some random Guy
I come by this place every so often after my shift at Culver's and the staff is always wonderful, the pizza is great. They're stocked on pizza, staff is great to talk to. Decently clean. Overall great place to visit.
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February 2024 by Skylor Carter
Bought two simple pizzas tonight, my husband picked them up. He said a lady was on the phone with another customer and hung up and told the cook that he screwed up an entire order and the cook looked pissed and ignored her. My husband brought the pizzas home and they are cold, burnt, and have NO marinara on them whatsoever. They are so hard and taste like cardboard and can’t even hardly bite into them. We only buy from here, once or twice a year because every time we’ve ordered from here, it’s been disgusting. My husband and I both were Casey’s workers in pleasant plains, IL and we know how to make these pizzas ourselves and I would have NEVER served this cardboard to a customer.The owner replied and hopes we come back soon but doesn’t offer to give a refund or fix the issue. Customer service is trash. I will never come back here. You want to do better, start doing better for your customers. All I ordered was a cheese and pepperoni pizza and both weren’t even close to tasting like pizza.
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January 2024 by Thomas Sassman
They messed up my order just now and manger won't give us are order or money
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November 2023 by Scott Senti
It's okay
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July 2023 by Danis Klatt
Don't appreciate counter staff calling me sweetheart! Can you say creepy!
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June 2023 by Ken T
TRUST THE REVIEWS! Ordered a large pizza, wings, and cheese sticks for carryout today in the app. Came in to pickup and cook said she hasn't started making it yet and to come back in 12 minutes. Went in 12 minutes later and have been waiting for 45 minutes since and still no pizza. I learned the hard way by not reading the previous reviews until after I had put the order through. I want my $$$ back.
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May 2023 by Isaac Bushnell
The workers took 20 extra minutes to make my pizzas that i paid for, while other customers came in and grabbed single slices. The employees let them take the pizza for free. Terrible service
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May 2023 by Joan Brown
Pizza always ready hot and fresh.
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February 2023 by Nicholas Samulevich
Can't order delivery unless you use door dash, can't customize orders, food doesn't show up on time, and is somehow still wrong. The fact that I can't customize my pizza is appalling, the fact that I have to rely on door dash for my order....what are you thinking. If you're going to just toss you reputation at least try and use a local company to deliver and stay on brand.
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February 2023 by m r
NEVER buy a pizza from here unless you're willing to wait a VERY long time.
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December 2022 by Asia Johnson
VERY VERY terrible costumer service. Everytime I order a pizza I wait my time. Come pick it up and I end up waiting another hour because they “forgot to make it” the pizza is very good. But would not recommend it’s not worth the money and time.
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December 2022 by nicholas bridgemon
Ordered a beef pizza on 2 separate occasions neither time did they show up. They need to ditch door dash because they’re messing up they’re loyal customers. I’m giving 2 stars because the pizza is pretty decent when you pick it up at the location would rate hire if the delivery could ever be made
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November 2022 by Mr. & Mrs. McCoy Jr.
Its rediculous you got three cooks n only one name jackson is doing anything. The two other Supposed cooks have been on the side of the building smoking as they were an hour ago when i was here. They were literally in the same place
