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June 2022 by Sam Smith
We will never shop at Eddie Bauer again! My wife and I visited the store yesterday evening around 6:30 PM. We had several returns to make. Jeff - The most useless associate working at that would not assist us unless my wife did favors for him for processing the returns.
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August 2021 by R Shel
Ordered a coat over the phone from the Peoria store. Emily was very knowledgeable and professional. She was patient and understanding with the questions I had. Wish the store was closer to home.
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June 2021 by Richard Garner
Normally, I shop LL Bean and have been extremely pleased with their quality over the years. However, I was not 100% happy with the winter coat I had purchased from LL Bean, so I went to Eddie Bauer. The down coat that I purchased from Eddie Bauer kept me warm when walking outside all winter. There are very few stores in Grand Prairie, though; you could probably fit all the stores from Northwoods in Grand Prairie into one center.
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March 2021 by Scott Terven
Eddie Bauer is great especially if you are a tall person. They are too expensive but good quality. I shop here all of the time.
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February 2021 by Rich Sheley
Ordered a coat over the phone from the Peoria store. Emily was very knowledgeable and professional. She was patient and understanding with the questions I had. Wish the store was closer to home.
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December 2020 by James Dobbins
Excellent customer service! The staff helped me find exactly what I needed. I will definitely return to this store!
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March 2020 by Sharjeel Ahmad
A huge selection at their store. merchandise is always high quality. If you peruse the clearance section carefully, you can find some great stuff at rock bottom prices
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January 2020 by Lauren Hippen
The ladies working the day I was in were amazing. She helped me get my sweater exchanged easily! It is my favorite sweater too. It also came early so I am one happy customer!
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January 2020 by Carl Young
I like their style of clothes and their accessories are pretty nice to a little pricey but no worse than most places like
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December 2019 by Laura Tresch
Normally the prices here are incredibly steep. I was able to get two items both at 50% off. They have some really great holiday deals.
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November 2019 by Rebecca Marchand
Terrible customer service....drove an hour and waited another 30 minutes for an exchange only to be told "it would take a while" to compete the reason we went. The credit to my account went through but she said I would have to wait longer and wait on customers behind us in line before she could get us the correct size. Today they lost a good customer!
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November 2019 by Chris Mahoney
Went in to purchase some luggage. The lady working was very nice. We found lots of things to purchase, but unfortunately they don't carry anything in 2XL Tall in the store. Everything stopped at XL Tall.
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October 2019 by Sheri Smith
I ordered the Men's Thermal Henley shirt (Item # 0330068) and was unhappy with the color. I ordered the Heather Navy. The picture online looked a darker blue. What I got was a very faded looking navy. The shirt looks old being that faded. If you are looking for something dark and "sharp" looking, I would not recommend. It was a gift and did not have time to exchange. I would not purchase it again.
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September 2019 by Dave Troxel
Always a great experience. I really like their selctions.
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September 2019 by Dana Allen
Manager Emily does an excellent job!