Lexus of Peoria in Peoria, IL, offers a wide selection of new Lexus vehicles, including popular models like the RX, NX, and GX, along with a variety of quality pre-owned cars from different manufacturers. Their goal is to help customers find the perfect vehicle and make the buying experience smooth and enjoyable. Customers appreciate the friendly and professional staff who guide them through every step, from test drives to financing. Many praise Michelle for her patience, knowledge, and genuine care, making the vehicle purchase process simple and transparent. She is consistently described as kind, helpful, and attentive to customer needs, even accommodating changes and offering extra assistance like videos for distant buyers. The service department also receives high marks for professionalism and welcoming attitude. Customers note that their cars are returned clean, washed, and well-maintained, with staff going above and beyond, including drivers who travel long distances to pick up vehicles. Overall, Lexus of Peoria is known for excellent customer service, a friendly staff, and a commitment to ensuring each customer has a positive experience with their vehicle purchase or service.
