Stephens Auto Glass has garnered positive reviews for its exceptional customer service and efficient windshield replacement. Customers appreciate the professionalism and attentiveness of the team, particularly highlighting Brock's dedication to resolving issues and ensuring customer satisfaction. Many reviews commend the friendly and thorough service, with technicians completing installations swiftly, often within an hour, and even taking the time to clean the windows afterward. Clients have noted the ease of the insurance claims process, making the experience stress-free. Several customers chose Stephens Auto Glass over competitors like Safelite due to better pricing and more personal service. The team is praised for their quick responses, clear communication, and willingness to go the extra mile, such as accommodating urgent requests and providing thorough explanations of the work being done. Overall, Stephens Auto Glass in Peoria is recommended as a reliable choice for auto glass needs, with a commitment to treating customers with respect and care. The combination of competitive pricing, efficient service, and a strong focus on customer experience has made it a preferred option for many in the community.
Service was great but the kid was playing music so loud in back i had a hard time listening to stuff on my phone
November 2024
Joe and associate were great! They got it done within an hour at our home. Friendly and thorough! Even cleaned the window! Insurance claim was quick and easy! I defenitely recommend Stephen's Auto Glass. Thank you!
June 2024
Thank you guys so much! My windshield needed replaced I got a great deal and then when my truck started having problems they came in early and stayed late to make sure my kids and I were back on the road safe! I will never go anywhere other than to them!
