Xfinity Store by Comcast
Internet Service ProvidersHours:
5038 N Big Hollow Rd, Peoria IL 61615 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast provides a mixed customer experience. The young staff members are often described as friendly, warm, and helpful, with one employee, Mark, being praised for his exceptional customer service skills. However, some customers have faced challenges, such as long wait times, unhelpful phone support, and unexpected fees for technician visits. Despite these issues, the store is generally well-regarded, with one customer recommending the business and praising the staff for answering all their questions and providing a great deal through promotions. Overall, the Xfinity Store by Comcast offers a varied customer experience, with both positive and negative aspects reported by those who have visited the establishment.
Most Recent Reviews
December 2025
The young lady who greeted us was very friendly and polite. The gentleman who helped me with the purchase of my new phone was beyond amazing. He understood what I needed and sold me a great phone that suited my needs perfectly. His name was Mark and his customer service skills are stellar.
November 2025
Make sure you make a reservation on line before visiting. We did but people that didn't and we skipped quite a few others that didn't
November 2025
This time I went in and Ahri was quick professional and helpful and let’s not forget knowledgeable on his craft great worker and when ever I have to come back I will be waiting to see him he is amazing
More Comments(81)
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