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“I’ve had my fair share of customer service experiences, but none have been as excellent as this one. The customer service team was not only friendly but also incredibly knowledgeable and efficient. They took the time to listen to my concerns and made sure I was well taken care of every step of the way. They went out of their way to make sure all my questions were answered, and I felt valued as a customer. It’s not often you encounter such personalized attention—thank you for making this experience so positive!
Special mention: Dev Patel and Store Manager !!”
“Gus and Michal were fantastic. They set up my new business account and the process was fast, efficient and clear.
I highly recommend this TMobile location. I do not like AT&T and Xfinity.”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“We changed over to Stratus for our Phone and Internet a few months ago. The whole process was easy thanks to all of their wonderful employees!! We started with Mary from the beginning, and she still checks in on us to make sure everything is good and if we need anything! I am very pleased with our services and their employees; I am so glad we decided to go with Stratus!!”
“We had this company for about 2 years. NEVER A PROBLEM. It handles everything. Prices are more than fare. Techs that come out are super friendly and very good at their jobs. Service calls are on time, quick and very professional. Can't go wrong. Thank u guys”
“I can not say enough good things about this location on Glen. After poor service from another T-Mobile location and the run around on line I went here. Dre was outstanding and a great representative for this company. Will was also helpful with a challenging situation. Don't waste your time at other locations or towns. Thank you for the excellent service and caring about my issue. Again , Dre was great!!!”
“Fantastic. The workers are always friendly and professional.
Marianne has worked with us and for us for almost 20 years abd we have always appreciated her service.”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
“Went to this store a couple days ago and they have improved greatly from the last time I had visited! My previous visit it seemed like no one knew what they where doing and was moving way to slow for such a simple task. But now it seems they've hired competent employees.”
“I’m only giving a full star review because the woman, Julie, who helped us out was a trooper through a horrid transfer of account handlers. She did a great job explaining things and dealing with the corporate people on the phone for us.”
“The young lady who greeted us was very friendly and polite. The gentleman who helped me with the purchase of my new phone was beyond amazing. He understood what I needed and sold me a great phone that suited my needs perfectly. His name was Mark and his customer service skills are stellar.”
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“If you go in to this location make sure to only ask for Ethan, he went out of his way to make sure that I got everything I needed. He was extremely patient & kind, very thorough and even went the extra step to help explain to my daughter and I all of our options available. Ethan needs a promotion!
Unlike many others unfortunately the last time I came in Jake did not help me at all. He actually failed to report to Verizon that I turned in my daughter’s old phone, so therefore thanks to Ethan my bill is being credited over $600. Jake didn’t explain anything to me when I asked and was rushing me the whole entire time. Thanks again for all your help Ethan!”