“Professional and welcoming office guys, there was a female loader got my full truck load loaded in 40 minutes.
Renovation going on,checkin office now is at last end of building.. getting in the last door where docks end and turn right thats the office.
The only problem i had was load was going to cali, it was 1600 lbs overweight on trailer axles.”
“Spoke to Reggie over the phone, was extremely nice and efficient at getting my information that I needed and to make sure it would be easy for me, would definitely recommend!”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
“Danielle in particular is amazing! Very customer oriented and didn’t judge the stress I was going through during a huge move. Forgot to mention genuine & goes above and beyond. I really appreciated the kindness & willingness to help me through the confusion with no attitude, but genuine empathy.”
“The storage unit has been a good help.Trying to clean things out before winter. Just wished we didn't have to deal with so many spider webs. Yuk!!! But its a closed moist place, what do I expect? Lock has been difficult to open but have new one now.”
“I chose the Monee location. Super customer service! Love the 24 hour access! They take great care of this location, snow and ice havent been a problem inside the gate!”
“arrived easily but had to wait till they opened. was a 6am appt. got door right away. took a few hours to get unloaded. would come back here again. lady in shipping office was nice, unloader was good too.”
“I love this location. They are inexpensive. They even give you a box truck to use for your move. They pay for the gas as well. The truck has amazing air conditioning. We moved my storage unit from one to another on one of the hottest days. I'm saving $40 a month for a bigger unit than I had.
Downside, no online, over the phone, or card payments.”