The Bank of America branch with a drive-thru ATM provides a generally positive banking experience. Customers appreciate the friendly and helpful staff, with some noting the professionalism and thoroughness of managers and team members. The staff are described as welcoming, courteous, and eager to assist, making customers feel valued. Many reviews highlight efficient service, even during busy times or when visiting without an appointment close to closing hours. Customers have praised specific staff members for their kindness and personalized attention, which encourages continued patronage. The branch has recently undergone some changes. The physical layout inside has been modified, with the teller counter replaced by a single teller window, and the ATM moved inside the branch. Customers are informed that ATM withdrawal limits have increased now that the ATM is inside. The branch follows CDC guidelines for cleaning and local restrictions, which may lead to temporary hours adjustments. Customers are encouraged to check the hours and services online or via the mobile app. Overall, this location is recognized for its helpful staff, efficient service, and efforts to maintain safety and cleanliness, ensuring a positive experience for most visitors.
The bank manager treats customers very poorly and refuses to help; in that case, it would be better for her to stay at home.
June 2024
Mahlik was very polite and courteous and eager to help feels like my own personal banker He is the reason I will continue to do my banking with Bank of America
January 2024
I would like to thank Sandra for her advice and for her help and kindness, very warm atmosphere and service, Sandra helped me open an account, thanks to the staff
