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April 2024 by Jake V
They decided to randomly take out the ATM in the front of the building. OK fine. I'll just keep using the drive-through.So I go the bank and what do I see? Zero ATMs. The drive through one is no longer here. I'm not sure if they're just reinforcing it but I cant deposit what I need to deposit.So whoever in leadership thought it was a good idea to leave a bank with zero functional ATMs is ignorant at best, an idiot at worst. Do your job.
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March 2024 by SIVAN Muhamma
March 01, I am just out from the bank after a deposit. Just a suggestion: the teller can be a little more customer-oriented.
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March 2024 by Anirudh Chekuri
Very helpful staff
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January 2024 by Бермет Апитаева
I would like to thank Sandra for her advice and for her help and kindness, very warm atmosphere and service, Sandra helped me open an account, thanks to the staff
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January 2024 by Fred Sanford
Good service
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December 2023 by Jayanti Harish
Just getting out of this location at 11:14AM & leaving this review. This Bank of America is right next to our home & I had to make a wire transfer this morning. I walked in & greeted the front lady. She asked my purpose & I explained. After a brief pause she said there is a wait time of 30-40 minutes. I asked the reason why & she said “our people are at lunch”. There is only one staff member helping other customers & the rest of the bank seems empty. I asked her what the lunch hours are and she replied saying there is no time. It’s our call. So just to clarify on things, they operate from 10-4PM and their lunch time starts at 11AM. Last week I tried walking in at 4PM and the doors were locked already. The same lady saw me struggle for a couple of times but did not even care to let me know they are closed. Wow to her professionalism!!
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October 2023 by Kevin Satler
ATM is not working, waste of a drive and now I have to find an ATM and pay a fee. Considering switching to Chase, since this is not the first problem I've had with BOA lately.
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August 2023 by Tom Gibson
Absolutely the worst experience possible. Bunch of people who simply could not care less. Don’t even try going here do it online with another bank
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May 2023 by Shree Yerramsetti
They no longer have ATM in front side of the bank. They moved it inside - was informed that u you can withdraw limits have been increased as the ATM is insideI have been banking from this location for over 10 years. They changed the layout inside. No more teller counter. It is only 1 teller on a closed window
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May 2023 by Md.Junaid Hussain
Natalie and Alejahdra they are very professional, helpful best branch around bolingbrook neperville.
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August 2022 by N Master
Excellent employees and managers who are not only helpful but are very professional and give great effort to assist its customers never had any complaints at this location.
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April 2022 by Victoria Lipinska
I would like to thank Dany the consultant for his excellent service! He helped me to open an account. He understands Ukrainian and speaks russian. I'm glad my first experience with a bank in US was here.
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February 2022 by nancy smith
My banker is Daisy. She was a delight.Very knowledgeable, efficient and kind.
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January 2022 by Sammi Rose007
They said come on Tuesday and are closed! Completely unacceptable. At least be open a few hours for Customers.
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January 2022 by Gheorghe Berdan
Closed temporarily
